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Help 3g/Data not working

moondrius

Android Enthusiast
Apr 29, 2010
538
117
Baltimore MD
Same problem. I'm in maryland, Baltimore has LTE, but even when I'm in baltimore I can't get data to work (speed test app will ping but that it).

In Owings Mills MD its finicky, I have to restart the phone a lot. In Carroll county, its only hspa, but data continuously works.

Seems like a coverage issue when I'm bouncing between umts, hspa and LTE.

VERY frustrating :mad:

I live around that area and was thinking about trying out At&ts lte network out due to having similar problems with Verizons network when switching between 3g and 4g. I have been eyeing the GSII for awhile now but if they both have the same data issues I might as well stick with Verizon.
 
Same problem. I'm in maryland, Baltimore has LTE, but even when I'm in baltimore I can't get data to work (speed test app will ping but that it).

In Owings Mills MD its finicky, I have to restart the phone a lot. In Carroll county, its only hspa, but data continuously works.

Seems like a coverage issue when I'm bouncing between umts, hspa and LTE.

VERY frustrating :mad:

What sim card do you have
 
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Let's see if the green shows through in this picture. You should see white at the top of card and orange/green at the bottom of card.

My sim is just like that except it is blue where yours is green. I had 0 problems with my AT&T GS2. I can not connect to LTE at all in Chicago with the PTA APN. I had to add a new APN to get 3.5G (hspa +).

Can anyone confirm that the sim with green is REQUIRED? I set up a customers phone with the orange and blue one and it got LTE.
 
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Let's see if the green shows through in this picture. You should see white at the top of card and orange/green at the bottom of card.

The sim card I have is blue where yours is green, however, I saw engadget had pictures of the old and new sim cards along with the SKU numbers, I was able to match my SKU to that of the new LTE sim card, so I don't know if the color really matters.
 
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My sim is just like that except it is blue where yours is green. I had 0 problems with my AT&T GS2. I can not connect to LTE at all in Chicago with the PTA APN. I had to add a new APN to get 3.5G (hspa +).

Can anyone confirm that the sim with green is REQUIRED? I set up a customers phone with the orange and blue one and it got LTE.

mine is all orange...connects to LTE fine, but doesn't transition from data type to data type smoothly...

new SIM is free so I will try and find an att store here in Vegas and get them to swap...but no LTE to test on here :(
 
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I think he meant the quote "The Skyrocket, on the other hand, was not an afternoon delight. It was a complete dud, in fact, showing an average down speed of 3.95 Mbit/second, up of 0.94 Mbit/sec, and a painful average 316 ms ping. That is awful latency," but they recently updated that something was wrong with the phone they tested on or something.
 
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So, I'm in Orange County most of the time, or somewhere in Los Angeles county, do you think we'll expect to see 4G LTE sometime near in the future? I mean, I can imagine Los Angeles being a probable choice for the remaining 6 markets for 4G that's expected to come out by the end of the year as by AT&T, but at the same time, not sure how expansive it would be as I never really enter the city of Los Angeles itself...
 
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Ive switched my apn and i no longrr have the data connection issues, but depending on the area my speeds dont spike as high as they do with the default apn. I also havent been back to a lte area to try with new apn setting to ser if this is a fix or not.

The att rep was clueless, he gave me a new sim but ot had thr data issue right away with the default apn. It was another blue sim they didnt have any greens
 
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I got true HSPA+ 4G speeds yesterday night about 15 minutes from my house. I was like "hmm, 5 bars may as well run a speedtest" and got a whopping 9mbps down. When I got home and tried, I couldn't break 3mbps down.

Bleh. I have a sneaking suspicion that I was right next to an AT&T tower when I ran the one speed test and didn't realize it.
 
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Hmm...I was doing fine on day #1. Today is day #2, and I was driving down K St here in DC, getting FULL bars of LTE...and it kept having connection issues....saying no data connection, etc. Cycle it off/on and it'd work very briefly.

Worked fine with apps like Facebook at the same time, but not pulling up pages via the web browser.

Checked the SIM card (new) against the link above, and appears to be the LTE friendly version. Seems to be working ok at this moment, but taking out the SIM card made me cycle it off and on again...
 
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I just started having this problem today and I've had my phone since the 6th. Several times of no data connection even in my house where I didn't have problems before. The green bar for active applications would be red and have text that read something like "battery program.." I'll check my SIM later and maybe drop by an AT&T store to ask them about the problem.
 
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Acording to the link posted above I have the propper sim card, yet 90% of the time on my new vivid i have no data connection.

Interesting that the att guy I am working with said he personally has not heard any other reports of data issues. If there is a big thread about data issues with the new LTE phones point me in the right direction, and then maybe i can turn him onto it when he call me back tomorrow. We have gone through some simple tests first. He has asked me to try my sim in another hspa+ phone, which I will do tomorrow to see if it works propely. I am also going to try the sim card from my wifes atrix in the phone and see what happens.

One of the guys at BB said he had a guy come in with the same issue with the skyrocket. Said he talked to someone at ATT and found out there seems to be a compatibility issue with the unlimited DATA plans, and that for that customer they put them on the 2mb plan for 5 days, which at the end of those 5 days would convert back to unlimited, which should then work right. Unfortunatly when we called up noone at ATT had any knoledge of any of this.
 
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