Thats not what the return policy on their site says.
"Purchases (excluding tablets and accessories) made between November 15 and December 28, 2011 may be returned or exchanged through January 9, 2012, subject to a $35 restock fee for wireless devices. All other provisions of Verizon Wireless’ Return & Exchange Policy continue to apply."
You were told wrong.
I'm mostly worried about this line. Thanks for the link and info, I will inquire more tomorrow in a chat with a csr.
Edit: I'm gonna try again. They mentioned an email that said "Future Acitvations" and mentioned 45 days. ANY VZW EMPLOYEES HERE?
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