Hi,
I just bought a Samsung Galaxy 7.0 16gigabyte Plus last night from Best Buy.
I was so excited to get this as it's my first tablet and it has a lot of problems.
First the wifi won't connect to my home network. It knows it's there but just won't connect even with a password. I hooked up a wireless printer and it picked it up withough any issues. I didn't have to do a thing.
I also work at a large company that has an excellent wifi and although it does connect after some trouble it won't go to any pages. It tells me to check my connection. I have no problem with my laptop.
The touch screen works off and on and if I go to settings to try to work with the wifi most of the time it brings up 6 small icons on the bottom of the screen that have nothing to do with the settings. I usually have to access settings by touching where the time is in the lower right corner and press wifi two or three times to get it to come up.
I spoke to Samsung last night for about an hour and the guy had not worked with one before so no real support there.
I am going to take it back to BB on my lunch hour but don't expect much help.
I hate to just return it after doing all the research and making the decision to get one, I actually like it but I'm very disappointed.
Any help would be appreciated.
Franki
I just bought a Samsung Galaxy 7.0 16gigabyte Plus last night from Best Buy.
I was so excited to get this as it's my first tablet and it has a lot of problems.
First the wifi won't connect to my home network. It knows it's there but just won't connect even with a password. I hooked up a wireless printer and it picked it up withough any issues. I didn't have to do a thing.
I also work at a large company that has an excellent wifi and although it does connect after some trouble it won't go to any pages. It tells me to check my connection. I have no problem with my laptop.
The touch screen works off and on and if I go to settings to try to work with the wifi most of the time it brings up 6 small icons on the bottom of the screen that have nothing to do with the settings. I usually have to access settings by touching where the time is in the lower right corner and press wifi two or three times to get it to come up.
I spoke to Samsung last night for about an hour and the guy had not worked with one before so no real support there.
I am going to take it back to BB on my lunch hour but don't expect much help.
I hate to just return it after doing all the research and making the decision to get one, I actually like it but I'm very disappointed.
Any help would be appreciated.
Franki