So... those of you making multiple calls... do you think Verizon CSRs add a note to your account every time you call? Like, your 5th call, the guy/girl answers, pulls up your file, and sees a note from your other 4 calls for the day?
Just curious, seems like they would keep a record, if for nothing else than to make sure that they have some info on the call without having to pull up a recording or something.
I haven't tried calling about the promo, but given my past experiences with Verizon CSRs, they only take notes when you specifically tell them to (side-note: if you want them to put a note on your account, it also helps to ask for their name a couple times, as if you're taking note of who you talked to).
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