Help Horrible Service! Help Me!

[Benasorus]

Can someone please tell me what the hell is going on with verizon's data service. I've had my bionic for like 3 weeks, and for a while it literally got no 4G, and maybe occasional 3G. It was recently updated by Motorola, so I do get 4G, but 4G and 3G is still very in and out. It really is annoying and i dont want to be paying for this. i want to know if i should deal with it or wait or switch carriers. HELP ME!!! THANKS!!!

 

[dragonsamus]

I currently have no data on my Thunderbolt. I believe there is an outage.

 

[spookiewon]

Can someone please tell me what the hell is going on with verizon's data service. I've had my bionic for like 3 weeks, and for a while it literally got no 4G, and maybe occasional 3G. It was recently updated by Motorola, so I do get 4G, but 4G and 3G is still very in and out. It really is annoying and i dont want to be paying for this. i want to know if i should deal with it or wait or switch carriers. HELP ME!!! THANKS!!!

The Bionic is a fundamentally flawed phone. No one seems to consistently get data on it, and Motorola's update seems not to have fully fixed it. Verizon knows this. They replaced my Bionic two weeks after I signed with them because of these issues. The RAZR they switched me to has other issues, less severe but still problematic, since a recently pushed update. I'd say you should demand a phone of a different model--perhaps the Galaxy Nexus? but even the RAZR is working better than the Bionic--because I doubt they'll ever have the Bionic working properly.

 

[spookiewon]

I currently have no data on my Thunderbolt. I believe there is an outage.

Since, at least here, there is an outage daily, that seems likely. However, that doesn't excuse Verizon of responsibility. Eventually they need to get their network working consistently.

 

[Benasorus]

The Bionic is a fundamentally flawed phone. No one seems to consistently get data on it, and Motorola's update seems not to have fully fixed it. Verizon knows this. They replaced my Bionic two weeks after I signed with them because of these issues. The RAZR they switched me to has other issues, less severe but still problematic, since a recently pushed update. I'd say you should demand a phone of a different model--perhaps the Galaxy Nexus? but even the RAZR is working better than the Bionic--because I doubt they'll ever have the Bionic working properly.

it just sucks because i bought it because of good reviews. and i do want a nexus but i got the phone over 2 weeks ago. is it worth staying on verizon though?

 

[johnlgalt]

The Bionic is a fundamentally flawed phone. No one seems to consistently get data on it, and Motorola's update seems not to have fully fixed it. Verizon knows this. They replaced my Bionic two weeks after I signed with them because of these issues. The RAZR they switched me to has other issues, less severe but still problematic, since a recently pushed update. I'd say you should demand a phone of a different model--perhaps the Galaxy Nexus? but even the RAZR is working better than the Bionic--because I doubt they'll ever have the Bionic working properly.

Lol - wrong.

The BIONIC and the RAZR share hardware - and ther eare just as many reports coming in on the RAZR and the Galaxy nexus and other new 4G VZW phones that 4G is sucking. Hard.

I live in a 3G only area, but this entire weekend I was in a 4G area - Columbia SC. While I had 4 or 5 drops the entire weekend, when the signal ahd not dropped I was going great on 4G.

Folks not getting any4G are very rare, the biggest complaint is dropped data signals, not lack of data signals.

And this is soon VZW's shoulders, b/c the galaxy nexus has completely different hardware from the BIONIC.

it just sucks because i bought it because of good reviews. and i do want a nexus but i got the phone over 2 weeks ago. is it worth staying on verizon though?

For now, I'm betting maybe not - I'm a long time VZW customer, and I'm staying with them b/c I don't need 4G as much as I need reliable phone service in the boonies, but I expect that 4G is having a lot of growing pains as more and more ppl start making use of it. But it will mature, so just be patient.