My VZ voice mail accepts my password sporadically while on my wife's phone it does not accept it at all even when calling from another line. We have worked with VZ reps and did all the easy things (like reset the password, reinstall sim card, etc.) VZ has maintained its a VZ issue until this morning when I got a message from a VZ engineer saying its a software issue. Supposedly, if the volume is too loud when you enter the password it creates some kind of feedback and does not work. An update will fix it. Before I complain some more anybody else having a problem?