Ohhhh noooooooo
Terrible news Mark, sorry. But at you say, once it's done the new, treasured, my
precccioooous feeling does go away a little and you can relax around it.
I know in the US there are places that can repair the top part of phone screens for a much smaller fee than returning it to HTC, is there anything like that over here you might be tempted in approaching? I take it your phone was nekkid and without protection (as mine is)?