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Accessories Case problem (face sensor)

ehopper302

Lurker
Feb 26, 2010
6
0
My wife purchased a two piece snap on hard case with a soft touch finish and now she is having a problem. She came to me and said when she makes a call her screen goes blank and she can't end the call. I tried it out and I got the same results. So I took off the case and the problem went away. So I remembered that there is a sensor that detects your face near the phone and turns off the screen. The hole for the face detector was in the right spot and showing plenty of the sensor. I tried enlarging the sensor hole in the case by drilling to about the max size I could with out interfering with the ear speaker slot and I still had the same results. This was a cheap but quality looking and feeling case we purchased off ebay. So my question is. Do all cases like this cause this problem? Would a slip on jelly like case do the same thing?
 
1
NEW OEM Verizon HTC Droid Eris 6200 Belt Holster Case - eBay (item 150409213872 end time Mar-28-10 15:25:42 PDT)

I had this one before, and had no issues. Way cheaper than the verizon store too!

I use that case as well and have no issues with the sensor at all (or anything else for that matter). Great case!

:)
 
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Well I already see the problem. All the cases that were posted don't cover down past the face detector and ear speaker. Here is the photo of my wife's with the bigger hole I drilled. Guess I will see if i can cut this one to fit like the ones posted. It was only like $1.49 so if I mess it up no big loss.

DSC06511.jpg
 
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