***Update*** after update NO 4g or 3G. (Wifi was fine but no other connection) Called Verizon, power off, pull IM card, power on. Iniitally this did nothing, for about an hour .(did this all while driving talking on one phone and working on this phone) .The plan was for them to call me back and we would do a full factory reset.
I let the phone sit for the ride to work (30 mins). Just checked and full 4g connection! Not sure why, but if you have this problem, you may want to wait it out a bit to see if the system update takes a little while.
I am stock, non rooted
To Verizons credit, they were helpful, professional, gave me a time and called back at that time and advised that they will call me back in an hour before the techs shift ends to make sure that there are not any outstanding issues. Well done from a customer perspective.
Whew!