Hello Ya'll,
I just got this brand new Samsung infuse. I pull it out of the box and turn it on and it says something to the effect that it is not reading the sim card. So i take my sim card from my old non-smart phone and put it in the phone. Now the phone fires up ok but won't sign onto the internet unless i use the Wifi connection. Not having much time to play with it i put it on the charger till the next morning. I go into work and one of the guys says you have to activated it by calling ATT. I do this and it activates the phone and then nothing. The phone is totally dead except for being able to play angry birds. Any thing that requires phones service will not work. I call ATT support and they tell me i should put the new sim card that came with the phone in the phone and it should then work. When i got home last night i removed my old sim card and put in the new one. I can now make phone calls recieve text and surf the web with Wifi only. I still can't get on the internet with the phone line. I think a setting was altered when i install my old sim card or activated it with my old sim card.
Any ideas how to solve this problem before i call ATT back?
skeeter
I just got this brand new Samsung infuse. I pull it out of the box and turn it on and it says something to the effect that it is not reading the sim card. So i take my sim card from my old non-smart phone and put it in the phone. Now the phone fires up ok but won't sign onto the internet unless i use the Wifi connection. Not having much time to play with it i put it on the charger till the next morning. I go into work and one of the guys says you have to activated it by calling ATT. I do this and it activates the phone and then nothing. The phone is totally dead except for being able to play angry birds. Any thing that requires phones service will not work. I call ATT support and they tell me i should put the new sim card that came with the phone in the phone and it should then work. When i got home last night i removed my old sim card and put in the new one. I can now make phone calls recieve text and surf the web with Wifi only. I still can't get on the internet with the phone line. I think a setting was altered when i install my old sim card or activated it with my old sim card.
Any ideas how to solve this problem before i call ATT back?
skeeter