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Guide: Factory Data reset / Hard reset / FTM mode / Power Cycle

This is a guide on how to factory data reset/hard reset/ also getting into FTM mode



Master Reset:
1. Tap Home Key > > Settings > Privacy.
2. Tap Factory data reset.
3. Tap Reset phone. Check Erase SD card if you want to erase the memory card.
4. Tap Erase everything.


Hard Reset:
1. Turn Phone off
2. Press and hold Volume up button then Press and hold Power button till a menu will come out "Android system recovery"
4. Use the Volume button to scroll up and down and use the Camera button to select (click on).
5. Scroll down to "Wipe data/factory reset" and click on it.
6. Scroll down to "Yes -- delete all user data" and click on it.
7. After "Data wipe complete" click on "reboot system now"


FTM mode:
1. Turn Phone off
2. Press and hold Volume down button then Press and hold Power button till a screen will come out and say "FTM"


Power Cycle:

1. Take out the back cover (Do not remove the battery)
2. There is a small button right above the camera lens.
3. Push the button, and that will power cycle your device without removing the battery.
 
Take down the back cover, you can find a reset switch locate at the up right corner of camera lens. push it will reset your phone and no need unplug the battery. this reset switch just make warp powercycle if freeze happen like computer. not equal to factory reset, they are different according my testing on it.
 
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Take down the back cover, you can find a reset switch locate at the up right corner of camera lens. push it will reset your phone and no need unplug the battery. this reset switch just make warp powercycle if freeze happen like computer. not equal to factory reset, they are different according my testing on it.

yes that is power cycle, i will add that as well, thank you.
 
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Hello,
Thank you for this thread!

I recently lost my password and need to do a factory reset on my Samsung Stratosphere.

I know this sounds silly, but what/where is the "camera" button on the Stratosphere? I don't see it.

Thank you again!

Look elsewhere on this forum for instructions regarding the Stratosphere, these are for the ZTE Warp. The instructions for different offices are often quite different themselves.
 
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i've ben trying to hard reset my phone because I forgot my lock code but everytime I try to follow these steps it goes to FTM mode.

Hard Reset:
1. Turn Phone off
2. Press and hold Volume up button then Press and hold Power button till a menu will come out "Android system recovery"
4. Use the Volume button to scroll up and down and use the Camera button to select (click on).
5. Scroll down to "Wipe data/factory reset" and click on it.
6. Scroll down to "Yes -- delete all user data" and click on it.
7. After "Data wipe complete" click on "reboot system now"
 
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