Hi. My first time posting on the Android Forum. So yesterday my Mot Triumph overheated in my pocket, while it was idle. I quickly took it out of my pocket and noticed that screen was blank, but side lighting was on. I removed the battery and let it cool for ~1hr and tried to charge it. Charging seemed intermittent and when I turned on the device, I initially got the red Moto logo, but quickly faded away to a blank screen. Eventually I heard the "Virgin Mobile" sound with nothing on the screen. I know I can get it replaced from Virgin, but is there any way to retrieve data from the internal memory? The device was never rooted and pattern locked. Thanks in advance for any help.
Possibly, the only way to make a True Backup of our phones is thru Clockwork Mod Recovery, making whats called a Nandroid backup, this is going to sound alot harder than it actually is
im going to guess your planning on getting a replacment phone and u wanna just load it up like your old one in one shot
if your phone can get into download mode(booting while holding Power, Volume down) then you can go to the post in all things root and get the CWM Recovery Img file for our phones, following the directions on the page and installing it, you can make a nandroid backup which will save to ur sd card
then you keep that backup file, when ur new phone comes youll need to put cwm recovery on there as well and then load the backup you saved from the other phone
Also after you make your backup on ur OLD phone, you could then pull the backup off the phone and to ur pc with a sd card reader, and take the CWM recovery img off and put the stock recovery img back
Now youll have a backup of ur broken phone saved to ur pc, and ur broken phone will be completly stock, so no fear if u need to send it in
***look here, your phone has saftey features to stop over heating, altho certain apps running can cause the phones todo wierd things, imma guess if ur phone was just staying on in ur pocket all day u got a rouge app stopping Sleep mode, so once you get ur replacement phone and ur backup loaded up nice, ur gonna wanna one by one remove any apps you've installed and used till you see it works fine again