Help One X: Beats Audio profiles disappeared

[OCBench]

Okay so, before i updated i used the audio profile called ''Beats Pro'' and it's no longer there i only have ''Beats urBeats'', ''Beats Solo'' and ''other''...

am i the only one with that problem??

 

[rasalghoul]

Okay so, before i updated i used the audio profile called ''Beats Pro'' and it's no longer there i only have ''Beats urBeats'', ''Beats Solo'' and ''other''...

am i the only one with that problem??

Yeah i see mine is the same. Seems kinda odd.

 

[OCBench]

Yeah i see mine is the same. Seems kinda odd.

why remove features ??
I'll write/call to htc support on monday, i'll update the thread when i'll get any news..

are you running 1.28.401.9 too?

 

[rasalghoul]

are you running 1.28.401.9 too?

Yeah, no probs before or since update so fingers crossed going forward.

 

[cjfisher84]

Yep I am disappointed that this feature is missing, I hope it gets sorted soon

 

[OCBench]

Okay so i spoke with htc support and.. well the supporter i talk to had no idea what she was talking about, at one point she asked is i would remove the battery while the phone was on... at that point i kinda gave up.. (HTC One X is a close design and it's not possible to remove the battery)

She also tried to convince me that i was the only one with that problem and that i needed to send my phone to repair, although i linked her to this forum (thread) to proof other people had the same problem.

I'm very disappointed in htc support...

But if some one wants to fix this problem as much as i do, please send a mail to htc, the more people that reports this problem the better

 

[rahul1993]

even my beats pro profile from equalizer has been disappeared from my htc one x after new system update.
i am planning to buy beats pro but this dissapointed me
how do i get my profile back.


please help!!!!!!!

 

[El Presidente]

Settings -> Sound -> Sound Enhancer menu when you have headphones in?

rahul1993, via the above menu, is there a Beats profile available?

 

[theviper2412]

why remove features ??
I'll write/call to htc support on monday, i'll update the thread when i'll get any news..

I called them a couple days ago and she said that the update accidentally removed them and that the developers are currently working on an update to fix this. I was happy to hear that since i bout the HTC one x to use with my beats studios.

 

[3djedi]

I used to have several options in the sound enhance menu..Now I have only two.... "enable beats audio" and "disable beats audio"......WTH

 

[3djedi]

I used to have several options in the sound enhancer menu..Now I have 2. "enable beats audio" and "disable beats audio".....WTH......I have software 1.85.502.3 710RD

 

[3djedi]

this is what it's supposed to have:

What is Sound Enhancer? close
Sound enhancer allows you to further enhance your music experience when playing music stored on the device.

While playing a track in the Music app, tap Menu.
Tap Sound Enhancer.
Tap the Sound enhancer dropdown to choose profiles for select headphones:
Beats iBeats/urBeats
Beats Solo
Other
Choose from a variety of additional sound profiles:
No effects
Beats Audio
Classical
Bass boost
Vocal
Treble boost
Live
Dance
Warmth
Sweetener

 

[ss220]

Ditto. Only enable or disable on my brand spankin new One X.

 

[HTConeVuser]

I used to have several options in the sound enhance menu..Now I have only two.... "enable beats audio" and "disable beats audio"......WTH

me to dude i have the same problem ever since i update my htc one V i only have to option "enable beats audio" and "disable beats audio" my new Software No. is 2.09.707.1 i hope HTC would do something about this...

 

[BigCiX]

I didn't even know those features existed. I received my One X with the latest software.

 

[rony2007]

Hi, Same happens to me , I mailed to HTC and i got a call from there that this has been done from HTC itself via OTA update, they have disabled the earlier feature present.

What a crap...

 

[rony2007]

Bro could you tell me under which option to find this software 1.85.502.3 710RD version in phone

 

[GuitarG20]

i've only ever had enable and disable as options... i just leave it off for battery life.