Help Cant get Samsung S2 16gig UK Vodafone to update vid Kies....

[Wolfenstein82]

It says when kies loads up that my phone is not supported for a firmware update??? The phone is brand new i'm on vodafone UK i've checked the region code and set it to XEU this is really annoying now the firmware i have at the moment is
Andriod 2.3.5

 

[Wolfenstein82]

anyone please help?

 

[Wolfenstein82]

http://i16.photobucket.com/albums/b25/losthighway/SC20120424-091143.png

thats a screen shot of my firmware info

 

[Slug]

Is this the original firmware?

Enter *#1234# in the dialer keypad and post the three lines displayed, please.

 

[Itch]

You seem to be having similar problems to me except I'm stuck on 2.3.3 on a sim free device...

 

[Wolfenstein82]

Is this the original firmware?

Enter *#1234# in the dialer keypad and post the three lines displayed, please.

yes its a new phone i've not changed anything

PDA - I9100XXKI3

PHONE - I9100XXKI3

CSC - I9100OXAK13

 

[Slug]

yes its a new phone i've not changed anything

CSC - I9100OXAK13

Hmm, that's odd because OXA is a Polish firmware code. You mentioned setting the region code to XEU - where exactly did you do this?

 

[Wolfenstein82]

Hmm, that's odd because OXA is a Polish firmware code. You mentioned setting the region code to XEU - where exactly did you do this?

*#272*IMEI# by using that key and finding the XUE online in a list for all regions

 

[Slug]

I don't think that will work, as the firmware is still identifying itself as OXA by the CSC.

 

[Wolfenstein82]

I don't think that will work, as the firmware is still identifying itself as OXA by the CSC.

So what can i do then to get the latest firmware, i've factory restored the phone now and reinstalled kies but it still says the same that its unable to upgrade through kies

 

[dynomot]

So what can i do then to get the latest firmware, i've factory restored the phone now and reinstalled kies but it still says the same that its unable to upgrade through kies

Go straight back to Vodafone with your phone and ask (demand nicely) for a brand new replacement. Don't forget your paperwork and be civil at all times.Clearly there its something wrong here, was the phones box complete with an undamaged security sticker ? Or was it presented to you by a salesperson ass they unboxed It to show you ?

Make sure when you take it ba ck that you understand what Slug has said, better still show them this thread.

 

[Wolfenstein82]

I bought the phone online myself from T Comms brand new

The phone is official as i have spoken to samsung an registered the phone with the S/N

i bought it brand new off ebay

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=261006280903

 

[dynomot]

I bought the phone online myself from T Comms brand new

I am unfamiliar with them. I presume you purchased a Vodafone contact with them and got the phone for 'free' with it. If this is the case they have given you a generic Polish handset with a Vodafone SIM. Only by going to Vodafone direct are you likely to get a Vodafone branded phone. I don't think, although I'm totally unsure, you have any comeback with them. The phone works, is working but is obviously not a Vodafone branded item.

I think you'll have to wait until ICS is available for your code visa Kies, or void your warranty by rooting and flashing yourself.

 

[dynomot]

'The item has been removed' is what I get when I click your link.

 

[Wolfenstein82]

No i had an iphone 4 which i was well unhappy with to be honest, so i sold my iphone 4 and bought the new handset myself. Any idea when ICS will be available? thanks for the quick reply

 

[dynomot]

No problem, although I have work to do.

No idea when ICS will be available via Kies I'm afraid. It is totally your choice whether you flash or root it. Personally my Vodafone SGSII was rooted and flashed before I made a call on it, but that's just me. A warranty may be more important to you, which is understandable.

If you do decide to root and flash it, please read up on it all you can, although not difficult to do it is advisable to be totally sure you know what your doing. This forum is a positive gold mine of information and you won't be jumped on for being a total novice if you have any questions. We all were new at this and are all on or own learning curves still.

 

[dynomot]

Excuse my typing, Swype is not ideal !

 

[Wolfenstein82]

'The item has been removed' is what I get when I click your link.

Brand new - Boxed. (please note the seal is opened to unlock the handset and check content only)​

24 month Samsung UK warranty. Proof of purchase provided. - this validates the warranty
Unlocked T-Mobile handset - unlocked to work on all networks. No logos on the handset, T-Mobile firmware.
Next working day: Every effort will be made to despatch the item on the same day via Royal mail next day special delivery if payment is cleared before 3pm. see feedback
my mobile text only 07535008008

 

[Itch]

Looking at your original CSC number it doesn't look like ICS is available for it yet going off this list (2nd post) http://androidforums.com/samsung-galaxy-s2-international/523455-ics-csc-you-eligible-update.html

 

[Slug]

That description is incorrect. No way was that ever a T-Mobile handset, not with OXA firmware onboard.

The 4.0.3 update for the OXA firmware has been released, but changing the region code will prevent it installing. Try changing it back to the original code.

 

[Wolfenstein82]

That description is incorrect. No way was that ever a T-Mobile handset, not with OXA firmware onboard.

The 4.0.3 update for the OXA firmware has been released, but changing the region code will prevent it installing. Try changing it back to the original code.

The original code was KOR i have changed it back and its not made a difference.

 

[Wolfenstein82]

The original code was KOR i have changed it back and its not made a difference.

Can i change the code then? there is a list of them shall i try them all lol:bawling:

 

[Slug]

Can i change the code then?

I'll be honest and admit that I don't know. Perhaps somebody else has experience of doing this?

 

[Wolfenstein82]

I'll be honest and admit that I don't know. Perhaps somebody else has experience of doing this?

Can anybody shed some light on this? with the csc code issues?

 

[ironass]

Brand new - Boxed. (please note the seal is opened to unlock the handset and check content only)​

24 month Samsung UK warranty. Proof of purchase provided. - this validates the warranty
Unlocked T-Mobile handset - unlocked to work on all networks. No logos on the handset, T-Mobile firmware.
Next working day: Every effort will be made to despatch the item on the same day via Royal mail next day special delivery if payment is cleared before 3pm. see feedback
my mobile text only 07535008008

Judging from the above, the company that sold you this phone appear to be flashing the generic, OXA, firmware to T-Mobile handsets so that they are available to use on all networks.

However, this initial flash, by them, means that you cannot update your handset via Kies. The only way that you could do this would be if you restored the original firmware that was on the handset, probably T-Mobile if the above is to be believed.

This practice, by some vendors, of flashing generic codes to carrier branded phones in an attempt to broaden their market is only now coming to light as people are finding out that they cannot upgrade via Kies.

Your only options, I'm afraid, are to:-

1. Approach the company from whom you purchased your phone and explain the difficulties you have encountered by their, "unlocking".

2. Flash the ICS firmware of your choice via Odin.