Help can't connect to 3g network

[opaltoad]

Hi there! I've just recently got my first android phone, the One X, and I'm loving it for the most part, except that I can't connect to the 3g network. I've checked the APN and it seems to be correct, according to the sites I found on google.

If I enable the Mobile Network option from the settings menu, it says, "Turning On..." for about a minute, then changes to, "Disconnected", yet the button says it's on, but there's no 3G icon in the task menu.

Is anyone else experiencing this, or am I just being a noob?

Any help would be appreciated,

Cheers

 

[KOLIO]

Hi there! I've just recently got my first android phone, the One X, and I'm loving it for the most part, except that I can't connect to the 3g network. I've checked the APN and it seems to be correct, according to the sites I found on google.

If I enable the Mobile Network option from the settings menu, it says, "Turning On..." for about a minute, then changes to, "Disconnected", yet the button says it's on, but there's no 3G icon in the task menu.

Is anyone else experiencing this, or am I just being a noob?

Any help would be appreciated,

Cheers

WELCOME TO ANDROID FORUMS,OPALTOAD!

I don't have your model of phone,but,try this:

Go to MENU>SETTINGS>WIRELESS & NETWORK SETTINGS>MOBILE SETTINGS>NETWORK MODE & set the mode to AUTOMATIC.

Keep us posted on your results & once again,WELCOME!

 

[opaltoad]

The closest option to that is, "GSM/WCDMA auto", which is already enabled. Thanks though.

 

[ifb-online]

Usually your carrier will detect your new phone and send you a configuration SMS text that automatically sets up your data and MMS. Have you received any carrier SMS texts like these? I recently upgraded to a new handset and that is precisely what happened.

Ian

 

[opaltoad]

I've tried having them send me the texts from their site, but they don't have the One X in their list of supported phones yet, so I have to choose "similar" android phones like the HTC Desire/Galaxy S2, and when I respond back with code, they say my phone doesn't support 3G nor MMS.

 

[Tomo1971]

How old is your SIM card… meaning…. did you cut up an old SIM card?

If so, older cards are not designed for 3g phones, it needs to be a uSIM.

Steve

 

[opaltoad]

I cut up my old card to fit, but borked it, so I'm using a new one I got from my provider.

 

[opaltoad]

Just to verify, my APN settings are as follows:
Name: Bouygues
APN: mmsbouygtel.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.bouyguestelecom.fr/mms/wapenc
MMS proxy: 62.201.129.226
MMS port: 8080
MMS protocol: WAP 2.0
MCC: 208
MNC: 20
Authentication type: PAP - I've tried changing this to CHAP and Both
APN Type: Default

I understand what those unset options mean in general networking terms, but I don't have a clue when it comes to connecting and authentication with a 3G network.

 

[Tomo1971]

You have an apn of mmsbouygtel.com…. I wouldnt expect to see the mms infront of that.

 

[Tomo1971]

I think that there are apps on play store that will set your apn for your by country/carrier. Try one of them (assuming you can get to play store via wifi)

Steve

 

[drsamkari]

SOLUTION:
1. Tap the Applications key
2. Tap Settings
3. Tap Mobile network
4. Tap Access Point Names
5. Tap the 3 dots on the Top Right of the sceen
6. Tap New APN
7.FILL IN APN DATA PROVIIDED BY YOUR MOBILE PROVIDER
8. Tap APN type and type *
9. Press the 3 Dots on the Top Right of the screen
10. Tap Save
23. Tap the circle next to the new profile so a green dot appears in it
24. Press the Back key four times to return to the main menu.

IT WORKED FOR ME (STEP 8 IS MOST IMPORTANT)