Chitter Chatter deal - was I suckered?

[ifb-online]

I'm trying to work out why I got a significantly worse deal on my new handset when upgrading with T-Mobile through Chitter Chatter than another forum member who seems to have been in pretty much the same position as me.

I've started a new thread from here:

http://androidforums.com/htc-one-x/...tentions-deals-any-carrier-3.html#post4295243

TV! and I had the same handset and from what I can see the same contract over the last two years - except I was paying

 

[eddiewawa]

i guess you have to think, do i really use that amount of data? i mean, if you only use 500mb a month average...is there any point in having 3gb? kinda like i dont see the point in me having anything above 200mins...cos i dont use that many calls?

way i see it...get the lowest TCO over the life of the contract that matches your requirements...that's all you need really

mine was

 

[ifb-online]

i guess you have to think, do i really use that amount of data? i mean, if you only use 500mb a month average...is there any point in having 3gb? kinda like i dont see the point in me having anything above 200mins...cos i dont use that many calls?

way i see it...get the lowest TCO over the life of the contract that matches your requirements...that's all you need really

mine was

 

[Deleted User]

You'll never be able to compare deals for different individuals.
We are all treated differently, as we are all given a value. I struggle to get really excellent deals, as I pay little over what I need, and never need a great deal to start with. My deal was about 550 over 2 years with 100 mins,UL texts and FUP internet of about max 3gb. I went via T-mobile, but beleive me when I say it took some work to get that.
I would not have expected to pay that much for the Note though, as it's getting discounted recently and the deals are getting very good for that.
It all depends if you are happy with what you are paying. I would be for what after all is a reasonable new product, and if all you need is that allowance, it's no problem.

 

[ifb-online]

I am like you in that I rarely exceed my quota but I do have two other members of my family on my account and I travel abroad fairly frequently. Belatedly I have also seen some deals not far off the cost of mine for new customers so I have been offered very little retention value. The bottom line is that my monthly spend is ok, but the big drop in data allowance worries me. The lack of transparency in the phone market is not good.

Ian

 

[Deleted User]

I also have 2 other members on my account. They seemed willing to lose

 

[ifb-online]

Chitter Chatter told me that my plan includes unlimited web browsing and that includes email. Is there anywhere that has a more detailed break down of what constitutes 'web browsing' and 'email'? I'm assuming that video streaming and file down and uploads will be metered.

But does email only refer to gmail, for example? What about Facebook? Is there a mobile data usage monitor/logger app that can distinguish between chargeable and included data types?

Ian

 

[ifb-online]

I now have a horrible suspicion that there is actually no such thing as free web browsing and email - my account plan details simply say that my 750MB includes web browsing and email but from other information I have web and email isn't switched off when you use up your 750MB. The problem is that if it uses the 750MB then that will further limit other use like video streaming, probably google navigation data, file transfers, etc. If that's the case, I will be extremely unhappy - going to get this clarified...

Ian

Update - I was reassured by T-Mobile customer services that web browsing and emails are not metered despite the wording in My T-Mobile describing my data plan:

750 MB web surfing and e-mails

I also got some useful clarification of what is metered and what isn't; so web pages in general are not, including pictures, but if you download those pictures the data will come out of your plan. With email, text is OK, but attachments are metered. Google Navigation data is metered, unfortunately.

Update 2 - Facebook is not metered.

 

[davoid]

I also got some useful clarification of what is metered and what isn't; so web pages in general are not, including pictures, but if you download those pictures the data will come out of your plan. With email, text is OK, but attachments are metered. Google Navigation data is metered, unfortunately.

Update 2 - Facebook is not metered.

I wonder about watching flash videos from a website. That could be construed as browsing?

 

[ifb-online]

I wonder about watching flash videos from a website. That could be construed as browsing?

No, the video content is streamed - it will definitely come out of your allowance.

Ian