Hey there
I was wondering if someone could help please. I am trying to download photos from my Samsung Galaxy s2 to my Mac but with no luck. I have downloaded Kies and when I connect to my phone and try and download the photos it says I have to download Java.
I have done this but it still doesn't work. I am unsure what I am doing wrong.
Also, if I try and connect my phone via USB (in Kies) it is not recognised as a device.
I am not technical at all and have spent hours trying to resolve this. Is there an easy way to get the photos off my phone and onto my Mac?
I believe I have followed all the instructions from the computer/phone but it still won't work. I have also contacted my phone provider and Samsung and they cannot help. Surely there is a way???
If someone could help either download the photos or get the USB connection to work in Kies it would be greatly appreciated.
Thanks so much guys.
I was wondering if someone could help please. I am trying to download photos from my Samsung Galaxy s2 to my Mac but with no luck. I have downloaded Kies and when I connect to my phone and try and download the photos it says I have to download Java.
I have done this but it still doesn't work. I am unsure what I am doing wrong.
Also, if I try and connect my phone via USB (in Kies) it is not recognised as a device.
I am not technical at all and have spent hours trying to resolve this. Is there an easy way to get the photos off my phone and onto my Mac?
I believe I have followed all the instructions from the computer/phone but it still won't work. I have also contacted my phone provider and Samsung and they cannot help. Surely there is a way???
If someone could help either download the photos or get the USB connection to work in Kies it would be greatly appreciated.
Thanks so much guys.