[Verizon] AOKP "Hardware" problem...

[Erasmussen14]

I know the title makes no sense. It makes no sense to me either, but its true.

Before rooting, unlocking and installing AOKP the phone sucked. Very buggy. But the touch screen was always responsive.

Since running AOKP everything is lovely, except an occasional drop of the phone leads to an unresponsive touch screen.

Fixing this has me scratching my head as well. It has fixed itself if I leave it alone for 20-30 minutes, if not a battery pull has worked after a few tries, but I generally need to wipe data and reload the rom. Which is a HUGE PAIN IN MY ASS because I lose all my text messages, ect.

I'm not asking for a fix for this problem outside of "don't drop your phone", but I can't seem to wrap my head around why this would only be a problem after rooting and running a rom on the phone. It seems to me a drop would be a hardware issue and not a software one. But this hardware issue only affects the phone when it is running a certain software.

Can anyone explain this to me? I will be better able to not throw the phone against a brick wall if I can at least understand why it acts this way.

Thanks!

 

[Steven58]

u got a bad phone. ur under warranty. I'd get a warranty replacement.

 

[Erasmussen14]

Problem is that it is unlocked, thus warranty is voided...

 

[Steven58]

Oh, I see. I appreciate your honesty. It's more moral than folks who re-lock their device with the wugfresh tool, returning their device to stock, in order to return their device for a replacement. Bravo.

 

[scary alien]

Problem is that it is unlocked, thus warranty is voided...

Oh, I see. I appreciate your honesty. It's more moral than folks who re-lock their device with the wugfresh tool, returning their device to stock, in order to return their device for a replacement. Bravo.

Yep / +1 to Steven's answer!

If you return your phone to stock and re-lock it, that will put it back to how it was in the box when you got it--and that should be all VZW cares about.

There's no secret handshake required since its a Nexus device, so they know it can be unlocked and played with. Returning it to locked-stock before you return it is all you'll have to do.

Cheers!

 

[lunatic59]

Problem is that it is unlocked, thus warranty is voided...

Technically perhaps, but have you asked? I have found that many times a hardware problem will be honored regardless of modifications, especially if you have a sympathetic approach.

Walk into the store with the "I really love this phone and I hate to have to bring this to your attention, but I think the hardware is defective because ..." rather than "this thing is cr@p ... gimme a new one, NOW!"

Mind you, they are within the terms of the contract to decline a replacement because you are rooted, and I certainly wouldn't lie about it, but it never hurts to ask (nicely).

I always put my money on "nice".

As Scary stated, if you can put it back to a stock state and it still has the same problems, then it's nothing to do with theroot/rom. It's definitely a hardware thing.

 

[Erasmussen14]

Appreciate all the help guys! I downloaded and tried using wugfresh. All good until time to OEM lock the device. It needs USB debugging turned on, which is fair enough of a thing to ask, but pretty useless when the phone won't boot up.

Gonna give lunatic's advice a try and hopefully I'll get someone cool. In the mean time, I have my Droid X to fall back on. I love the GNex, but look at it wrong and its gonna boot loop, the X on the other hand could be dropped from a building and keep ticking like nothing happened...

I'll update you guys on how things go with the warranty situation.

Thanks again.

 

[scary alien]

Appreciate all the help guys! I downloaded and tried using wugfresh. All good until time to OEM lock the device. It needs USB debugging turned on, which is fair enough of a thing to ask, but pretty useless when the phone won't boot up.

Gonna give lunatic's advice a try and hopefully I'll get someone cool. In the mean time, I have my Droid X to fall back on. I love the GNex, but look at it wrong and its gonna boot loop, the X on the other hand could be dropped from a building and keep ticking like nothing happened...

I'll update you guys on how things go with the warranty situation.

Thanks again.

Erasmussen14,

The fastboot oem lock operation uses the fastboot protocol and doesn't require or know anything about the USB debugging setting. That operation is done while your phone is booted into fastboot/bootloader mode and should be able to be accomplished as long as your device is responsive to the aforementioned fastboot mode.

You will have to have the proper fastboot USB drivers installed, which I think WugFresh's utility should have done for you.

Here's a post with more details: How to re-lock your bootloader

Cheers and good luck!

 

[Erasmussen14]

Scary Alien,

I finally got the phone locked again. Sadly Wugfresh couldn't get the job done, after hours of research and little help on youtube I found my way here: How to Root Galaxy Nexus! | GalaxyNexusRoot.com

That is the site that got me rooted in the first place, before I heard about Wugfresh. And even then I had to resort to the comments section to discover pdanet to get my phone to be recognized as all the other downloads for the drivers I had tried didn't work.

The article linked reminded me to go to "cmd" on my laptop and from there it was a piece of cake, two lines of code:

First: cd \GalaxyNexusRoot

and second : fastboot oem lock

Just as you said and opposite of what the commands are to unlock it.

I'm still left with a phone that is bootlooping, but I can get it replaced now and I feel like I've learned a tiny bit of coding. I appreciate everyones help on this.

Thanks!