I had a LONG chat with an online VZW employee. Here's the text -- and it's long. (P.S. I'm a long time lurker since October
)
BTW, this is only about half!!!
Jeff: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Yes, I would like to place my order for the HTC Incredible. A sales rep at my store told me that it was only available online, but I'm not seeing it.
Jeff: I've never heard o it.
Jeff: Of*.
Jeff: hang on.
Aubrey: Okay, I'm hanging on.
Jeff: I don't see any info on one yet.
Aubrey: But the store sales rep had one and let me look it over first. They just told me they were only available online for now.
Jeff: do yo umean the Imagio?
Aubrey: No, the HTC Incredible runs Android 2.1 with HTC Sense.
Jeff: I've not got anything in it.
Aubrey: i guess they haven't opened that up yet because the Sales rep I talked to at the store had official materials on it, saying it would be released in the next two weeks hopefully, and to look out for advertisments. Something about the 23, 27th of this month and April 1& 6th?
Jeff: Ok we will likely get info on Monday.
Aubrey: Okay, but you're saying that it's not available online today? He also mentioned that something might be said tomorrow about it or next week at CTIA? ANd an official Verizon PR account Twittered about it....?
Jeff: Not today.
Aubrey: I understand you, but is there even the slightest possibility that it may be listed under another name? Do you know of ANY Verizon Android devices other than the DROID & Eris?
Jeff: I will be right with you.
Aubrey: Okay...
Jeff: It is not listed any other way nothing has been added to the smartphones. The Moto Droid and HTC Eris are the only droids for now the new Motorola Devour is due next week, its a new droid.
Aubrey: I'm more interested in the new HTC Sense-- the sales rep already showed me the Devour, but I don't have a tickling for Android 1.6 or MotoBlur, plus the small screen, etc. I think it's very strange how one haf seems to know, but one half doens't.
Aubrey: : )
Jeff: I am still trying to find nything on a new HTC model and have nothing coming up.
Aubrey: Well, has their been any talk around your workplace of one? I mean, the internet is abuzz about this phone!
Jeff: I am talking with about 12 people around me now,noen have heard of it, HTC Incredible Right?
Aubrey: Yes. Android 2.1 w/Sense, 3.7 inch screen, optical trackpad...
Aubrey: Would you like me to send you a link to a picture to see if anyone recognizes it?
Jeff: Yes, I am not sure I will be able to go to it, but try anyways please.
Aubrey: Okay, hold on.
Jeff: Thank you for waiting. I'll be with you in just a moment.
Aubrey:
Exclusive HTC Incredible Photos (Update: Video)
Jeff: Ok one second.
Aubrey:
Twitpic - Share photos on Twitter
Jeff: That is the HD2 and is only available on T-Mobile.
Aubrey:
http://androidforums.com/426607-post4813.html
Aubrey: HTC runs WM
Aubrey: I mean HD2 runs WM
Aubrey: those are Android button
Jeff: Thats it, but it isnot ours.
Aubrey: Its not The HD2
Aubrey: It says Incredible onthe back
Jeff: Scroll on down the first page.
Aubrey:
http://androidforums.com/426767-post4867.html Shows the Verizon logo
Aubrey:
http://androidforums.com/427220-post5011.html Defintiely not the HD2
Jeff: I'm sorry for the delay. I'll be right with you.
Jeff: I am on the actual HTC site and it has nothing about it at all.
Aubrey: Yes, HTC has not announced but Verizon has its ogos on it & Verzion twitte accoutn confirmed it
Aubrey: Twitter*
Jeff: Ok but we still have no official word here.
Aubrey: Were you able to access the last 4 or so links I sent to you, you can see the Verizon logo on the phone itself, and you can see that it is clearly not the HD2.
Aubrey: I see...
Jeff: I got to the first 2 but these I can't open, my server won't alow it.
Aubrey: ...you're saying it may or may nto be there but you and your division have not been alerted yet as to be able to selling them.
Aubrey: I can send you link to where the images of the phone aren't on a forum, which your server might allow...?
Jeff: They are not online at all yet and we haven't been given training info for them, we normally get thet weeks in advance of any release with phones to use as well.
Aubrey: Your division gets them? Because talking to some VZW employees, some major phones, even the DROID showed up two days for release and those to days were filled with mandatory training...?
Jeff: We got the Droids three weeks before release to do our training, this is a call center, we are not affiliated with any store.
Jeff: if we get the Incredible it will be before release date for oline sales.
Aubrey: I see.
Aubrey: So no one in your area has any knowledge of it?
Jeff: No one here yet.
Jeff: Would you like to put something incredible in your pocket? If so, you'll have a chance in just two weeks. DailyTech reports that the HTC Incredible will be coming to Verizon in just two weeks. Their info comes from sources inside Verizon.
Jeff: The HTC Incredible has definitely earned its name. This smartphone packs a 1 Ghz Snapdragon processor, 512 MB of RAM, an 8 MP camera, and 6 GB of flash memory. It'll have a microSD card and FM tuner as well. The only downside of this device; the processor is underclocked to 768 MHz. You'll have to jailbreak this thing for the full 1 GHz.
Jeff: I just found this, I cannot confirm it because it is on a Rumor site online.
Jeff: we should get training next week if hthis is true.
Aubrey: A number of VZW sources confirm, including the rep at my local store.
Aubrey: You didn't answer my last question, though.
Audrey: Do you have any information as to when Google will release the Verizon Nexus One?
Jeff: Nothing on it yet.
Aubrey: Okay.
Aubrey: I still know that the Incredibel is coming soo.
Aubrey: soon*
Jeff: If the info is true it wil be here in a couple of weeks.
Jeff: How else may I help you today?
Aubrey: Um, I believe that is it. You were wonderful and thank you for your time!
Jeff: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!
Aubrey: you too!
BTW My real name is not Aubrey, i'm a dude. (& I lied about the rep!
)
Sadly, V employees can't visit out WONDERFUL foum from work. D:< Oh well. Please feel free to comment!
I think it's pretty ironic how some VZW employees are getting their information from rumor sites, blogs, and customers!