Help Messaging App Not Displaying Profile Pictures

[EuropaCar]

Hi everyone,
I recently had my incredible 2 replaced because it froze on the white htc splash screen. I got a new one and I'm already having some problems:
In the messaging app, the first page with a list of all your txts, my friends' contact pictures are not showing up. They do appear in the individual txt threads and in their entries under "People" as well as in phone calls. They just don't appear on the main Messaging app screen.

I've tried deleting my facebook account from accounts/sync and deleting the data. I've tried reseting the phone. Any ideas?

Thanks

 

[STeVe7320]

I think the latest update to version 6.01.605.05 is the culprit. Everything was fine until I updated, and now I have the same problem. Tried resyncing my accounts. Even did a factory reset. Still nothing. Is everybody having this problem?

 

[JaDversary]

I've been searching around online to see if anyone else was noticing this issue. Registered to this site to say that I've come across it as well.

 

[klika]

Updated this morning and have the same problem. In messages there are no contact photos but when I open a message the linked contact photo appears,

 

[STeVe7320]

So it is the update then.

 

[STeVe7320]

Another problem I've run into, sometimes while typing a text, the text appears but the Send button doesn't respond, it appears like I haven't typed at all. Another post update issue, for me anyways.

 

[JaDversary]

It definitely seems to be the update. But it's not the only issue I've been having.

Has anyone's Dinc2 been rebooting randomly at times for them? It was happening just before I got the update and it still seems to be happening every once in a while after.

As a sidenote: I just recently upgraded my SD card before the update to 32gb.

 

[STeVe7320]

That's strange, I haven't had that problem, yet. Fingers crossed. Could it be the 32gb micro sd?

 

[JaDversary]

That's strange, I haven't had that problem, yet. Fingers crossed. Could it be the 32gb micro sd?

I couldn't know. I wish I could say for sure that I was having issues before or after I upgraded to 32gb, but I'm not sure exactly. I thought the reboot issue had to do with the need to update the software which I did but it's still happened intermittently.

I was very careful with the process and backing up everything, etc. I was hoping someone could maybe point me in the right direction regarding an issue like this.

 

[ccallahan77]

I never had a bit of trouble from it until a day before the "firmware update" and now it reboots out of the blue and like others, the contact pics aren't working either. Very aggravating!!

 

[djpepe]

Hi everyone,
I recently had my incredible 2 replaced because it froze on the white htc splash screen. I got a new one and I'm already having some problems:
In the messaging app, the first page with a list of all your txts, my friends' contact pictures are not showing up. They do appear in the individual txt threads and in their entries under "People" as well as in phone calls. They just don't appear on the main Messaging app screen.

I've tried deleting my facebook account from accounts/sync and deleting the data. I've tried reseting the phone. Any ideas?

Thanks

I am having exactly the same problem. Do we need to contact HTC about this or how do these issues get fixedf?

 

[JaDversary]

I never had a bit of trouble from it until a day before the "firmware update" and now it reboots out of the blue and like others, the contact pics aren't working either. Very aggravating!!

Well, it's good to know I'm not the only one.

 

[JaDversary]

I'm starting to wonder if WiFi is what's making the phone reboot on it's own. At work where I don't have it on it's fine. When I get home and turn on WiFi every once in a while I'll catch it rebooting.

Anyone else that can verify that it's not just the WiFi perhaps?

 

[AlyssaK17]

Man I'm glad this is a system wide problem. So... do you call Verizon or what? So frustrating. lol

 

[AlyssaK17]

I'm starting to wonder if WiFi is what's making the phone reboot on it's own. At work where I don't have it on it's fine. When I get home and turn on WiFi every once in a while I'll catch it rebooting.

Anyone else that can verify that it's not just the WiFi perhaps?

I use Wifi all the time at home and my phone doesn't reboot at all. Ironically it does it at work where there is no Wifi. Wasn't happening often until that major update yesterday. At least that's when mine happened. Right around lunch time. Took forever to finish and then it rebooted. Now I have the exact same problem as described in this thread.

 

[JaDversary]

So weird... today I just noticed in my photo gallery an image of my home screen (the gallery for where you’ve taken pics).

Then again, a couple nights ago my phone froze on me and was about to reboot. The screen itself wouldn’t budge or unlock from my finger but the power button on the top of the phone could still turn the screen on/off. Don’t know why that would’ve taken a picture of my display screen though...

And once again, I’m encountering these issues (rebooting) when my WiFi is on. I’ve been keeping my mobile network/WiFi off lately because I’m annoyed by the reboots. Can’t verify that it is only WiFi exactly but I’ve been keeping an eye on it with 3G on and nothing has happened really. Also, this seems to happen more often at night for me.

This new update has given me several problems I’ve never had to deal with ever. Hopefully this can get sorted out.

Edit: Nvm about the home screen picture, apparently you can take snapshots of your home screen by holding the power button and pressing home. I can buy that I might have done this on accident. Still wondering about this reboot nonsense.

 

[harrypotter569]

Glad I'm not the only one..

 

[bberryhill0]

I would try a factory reset and if that doesn't fix the problems call Verizon and tell them that the update screwed up your phone. We got lots of new Incredible 2 users when an update bricked lots of Incredible 1s.

 

[blackepoxy]

Edit: Nvm about the home screen picture, apparently you can take snapshots of your home screen by holding the power button and pressing home. I can buy that I might have done this on accident. Still wondering about this reboot nonsense.

Whoa, shut up!!! When did this happen??? HAS this ability always been there??? Did the last update do this??? I just tried pressing the power button and home and to my surprise it took a friggin' screenshot and saved it to the gallery!!! I thought I need root to do this!!! THANKS!!! This is awesome!!!

 

[JaDversary]

Whoa, shut up!!! When did this happen??? HAS this ability always been there??? Did the last update do this??? I just tried pressing the power button and home and to my surprise it took a friggin' screenshot and saved it to the gallery!!! I thought I need root to do this!!! THANKS!!! This is awesome!!!

Ha, I was the same way. I might be able to have fun with this feature. I had no idea either. Funny that I learned it by accident or I never would've found out.

 

[jtebmala]

Hi everyone,
I recently had my incredible 2 replaced because it froze on the white htc splash screen. I got a new one and I'm already having some problems:
In the messaging app, the first page with a list of all your txts, my friends' contact pictures are not showing up. They do appear in the individual txt threads and in their entries under "People" as well as in phone calls. They just don't appear on the main Messaging app screen.

I've tried deleting my facebook account from accounts/sync and deleting the data. I've tried reseting the phone. Any ideas?

Thanks

Weird. I have just added all my contact photos manually and have the opposite problem to above. They are showing up on the txts and entries in contacts but do not show up in phone calls - any further ideas?

 

[ilovethebeach]

I would try a factory reset and if that doesn't fix the problems call Verizon and tell them that the update screwed up your phone. We got lots of new Incredible 2 users when an update bricked lots of Incredible 1s.

before you do that. Clear your cache.

 

[bezzle]

Via Verizon Community forums

Re: What happened to my contact pictures in text messaging?

Verizon Wireless Customer Support Jul 18, 2012 11:05 AM (in response to mylifeinruins)

Hello myliferuins! That sounds quite frustrating to not have the pictures appear in the conversation. We are aware of this issue and are working on a resolution to get this fixed! We appreciate your patience while getting this fixed.

Lena A.
Follow us on Twitter @VZWSupport