Hello everyone, can I ask a quick question about a Samsung phone? I cannot get Windows to recognize the phone when I plug it in. It says "USB Device Not Recognized" and I cannot find a driver online to get it to see the phone. It belongs to my nephew, he said it had been rooted, and he accepted an over-the-air update from BoostMobile and now its pretty hosed up. Not a cell phone expert by any means, but here is pretty much where it sits at the moment.
-- When I plug it into a Windows machine (tried 3 or 4) it says "USB Device Not Recognized"
-- You do get the green battery charging screen.
--The phone won't turn completely on though, when you press the power button it gives you the Samsung Prevail screen...
-- Then it stops at the BoostMobile Splash Screen.
-- I can hold Volume-up, Power On and Home and get into the recovery console.
There are 4 options on the recovery:
****Reboot System Now: Works, it will restart the process.
****Apply sdcard:update.zip: I get e:can't mount /dev/block/mmblk() over and over and it goes back to the options.
****Wipe data/factory reset: Works, acts like its resetting but same thing after.
****Wipe cache partition: Works too, but it doesn't seem to do anything either, same thing after I run it.
Again, I am by no means an expert on cell phones, but do you guys think its a goner? Sure hope not. I think if I could get a computer to recognize it as a USB device I could make some progress, but I cannot find a driver anywhere to make it work. Thanks in advance to anyone who replies.
Jake A.
South Carolina
-- When I plug it into a Windows machine (tried 3 or 4) it says "USB Device Not Recognized"
-- You do get the green battery charging screen.
--The phone won't turn completely on though, when you press the power button it gives you the Samsung Prevail screen...
-- Then it stops at the BoostMobile Splash Screen.
-- I can hold Volume-up, Power On and Home and get into the recovery console.
There are 4 options on the recovery:
****Reboot System Now: Works, it will restart the process.
****Apply sdcard:update.zip: I get e:can't mount /dev/block/mmblk() over and over and it goes back to the options.
****Wipe data/factory reset: Works, acts like its resetting but same thing after.
****Wipe cache partition: Works too, but it doesn't seem to do anything either, same thing after I run it.
Again, I am by no means an expert on cell phones, but do you guys think its a goner? Sure hope not. I think if I could get a computer to recognize it as a USB device I could make some progress, but I cannot find a driver anywhere to make it work. Thanks in advance to anyone who replies.
Jake A.
South Carolina