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Help I'm going to cry

Atma

Extreme Android User
Dec 26, 2011
6,068
2,901
70
North Carolina
All of a sudden my screen has a black line going across it. :banghead:

I'm going to flash back to stock and see if that will fix it but it looks like its in the digitizer.


blackline.jpg
 
Ouch! Sorry to hear that.

Can you use it in the meanwhile? See if they'll ship you one so you can return yours after.

Sure glad I didn't click on "like" or "thanks". :D


lol .. "Thanks".


Yeah, it still works ok. Just that line always there. I've unrooted, stocked and locked and its still there. Gonna call Gurgle now.
 
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Talked to Google. Only took a minute to speak with someone. They added a replacement to my Google Wallet and I had to complete the purchase. $249, no tax or shipping.

They sent an email with an RMA and shipping label to print and when they get my defect back they will take the hold off the charges for the new one. The girl said they have some in stock just for the purpose of replacements so it wouldn't take long.
 
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All of a sudden my screen has a black line going across it. :banghead:

I'm going to flash back to stock and see if that will fix it but it looks like its in the digitizer.


blackline.jpg

Than just plain sucks. I'm really sorry to read/see this is happening to you.

I hope it's all straightened out as fast as possible, maybe faster.
 
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They will be shipping it. I'll return mine as soon as the new one gets here. It has to be soon. You only get 21 days to return it after receiving the email .. which I had as soon as I got off the phone.
I believe that the 21 days start after you receive your new one. But I read somewhere on here that the UPS label is only good for 2 weeks after being made (But don't take my word for it)
 
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I believe that the 21 days start after you receive your new one. But I read somewhere on here that the UPS label is only good for 2 weeks after being made (But don't take my word for it)

Its 21 days from the date I ordered.

You’ve ordered a replacement from Google Play. The replacement order will appear as an authorization (AUTH) on your credit card but you will not be charged for the device, tax, or shipping, under normal circumstances.

Please check your email for instructions about returning your defective item. Return your defective item promptly to avoid being charged for this order. Please ensure that your shipment arrives at its destination within 21 days from the date of this order to avoid being charged.

The UPS label is available for download for 14 days. Not sure if that means it has to be used in 14 days. Anyway, it looks like this one will be going back next week. I was looking forward to trying some of the new Roms today but I don't see any point in unlocking again and relocking in a couple days.
 
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I hope it's all straightened out as fast as possible, maybe faster.

Ditto!!!!!!

I believe that the 21 days start after you receive your new one. But I read somewhere on here that the UPS label is only good for 2 weeks after being made (But don't take my word for it)

Huh. I wonder if that's why my UPS label for all three boxes were made on July 10th but received one box super early and the remaining two boxes YESTERDAY?? :thinking: :mad:
 
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