This is on my fathers phone. He keeps getting an error which states that: "The following error has prevented a successful connection: Incorrect username or password. Visit settings to correct."
I have checked and double checked the settings, and they are all correct. The thing that makes this so strange is it's intermittent. On fairly rare occasions, the email works fine and then suddenly will not, for a week or so on end. Another thing is it only does this with one email account. A second email account (with different domains, but the same hosting provider) goes through just fine!
I've tried connecting through 3g, 4g, and WiFi, all exhibit the same issue.
I've tried redoing all the settings, multiple times. I know it's really easy to say "You're typing in the password incorrect", but I really feel like I'm not.
Is this a problem with Sprint maybe? Will they not allow the authentication of one domain but will allow the other?
I have checked and double checked the settings, and they are all correct. The thing that makes this so strange is it's intermittent. On fairly rare occasions, the email works fine and then suddenly will not, for a week or so on end. Another thing is it only does this with one email account. A second email account (with different domains, but the same hosting provider) goes through just fine!
I've tried connecting through 3g, 4g, and WiFi, all exhibit the same issue.
I've tried redoing all the settings, multiple times. I know it's really easy to say "You're typing in the password incorrect", but I really feel like I'm not.
Is this a problem with Sprint maybe? Will they not allow the authentication of one domain but will allow the other?