10:30:42 :
Connected to sprint.ehosts.net
10:30:42 :
Session ID: 204984
10:30:42 :
Arty: Initial Question/Comment: Phone updates
10:30:48 :
Please wait and the next available specialist will be with you shortly.
10:30:48 :
Mark S has joined this session!
10:30:48 :
Connected with Mark S. Your Reference Number for this chat session is 204984.
10:30:48 :
Thank you for contacting Sprint. My name is Mark S.
10:31:09 :
Arty: Hi, I was wondering whether or not the Hero update will be coming out today?
10:31:43 :
Mark S: Sure. Let me check this for you.
10:31:50 :
Arty: ok
10:33:03 :
Mark S: Please allow me a couple of moments to check this for you.
10:33:08 :
Arty: no problem
10:37:41 :
Mark S: I have checked the information. We are actively working on having the Android 2.1 platform available to our Hero and Moment customers over the coming weeks.
10:38:01 :
Arty: no know teneative dates just yet?
10:38:07 :
Mark S: You can look for more information coming in April about Android 2.1 platform for Hero and Moment.
10:38:37 :
Arty: Is that a definite "no" on any updates for today?
10:39:27 :
Mark S: We are currently working to have it very soon. Unfortunately, I would not be able to provide you the exact details now.
10:39:39 : Arty
: Ok, thanks for your help.
10:39:47 :
Mark S: The information will be released very soon for you.
10:40:53 :
Mark S: You can get more details about it in the coming month.
10:40:58 :
Mark S: Please let me know if is there anything else I can assist you with?
10:41:15 : Arty: That's all, thank you very much.
10:41:34 :
Mark S: Thank you for contacting sprint, Have a good day.
This is extremely frustrating.