• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Admire Constantly Restarting

jesslynnx

Lurker
Aug 13, 2012
6
0
I've had my phone for around 5 months at the most. I've had no problems with it until in the past month it would restart itself randomly. Yesterday though, it was working absolutely fine. Then all of a sudden it restarted itself. I was thinking it was just what it did sometimes, and not anything serious. I unlocked my phone and it said "Media scanner running.. Checking your card" etc, and then all of a sudden the screen would get pixelated and restart.. and from then on it will constantly do it. Once I tried clicking on something, and it froze on that. I've taken my battery out, I've reset it using the button on the back. I'm not sure what to do, but I'll have to take it into my carrier. Anyone know what this is about?
 
I don't have that many apps on my phone. And I don't exactly know how to do a factory reset. If it involves having to have my phone on it won't work because it restarts regardless. And basically my problem is that whenever I turn my phone on.. I unlock it, let the media scanner run.. and after that is finished the screen turns black and it restarts my phone. And if I don't take my battery out, it will keep doing it.
 
Upvote 0
Sounds like overused ram... do you have a ton of apps running in the background? Have u tried a Factory Reset? Custom Rom? I would suggest you give more info on your specific problem please.
I don't have that many apps on my phone. And I don't exactly know how to do a factory reset. If it involves having to have my phone on it won't work because it restarts regardless. And basically my problem is that whenever I turn my phone on.. I unlock it, let the media scanner run.. and after that is finished the screen turns black and it restarts my phone. And if I don't take my battery out, it will keep doing it.
 
Upvote 0
I don't have that many apps on my phone. And I don't exactly know how to do a factory reset. If it involves having to have my phone on it won't work because it restarts regardless. And basically my problem is that whenever I turn my phone on.. I unlock it, let the media scanner run.. and after that is finished the screen turns black and it restarts my phone. And if I don't take my battery out, it will keep doing it.

Is your phone rooted
 
Upvote 0
I'm not really into phones, I don't really know what that means.
--Just looked it up, no my phone is not rooted. Its the same as when I got it from my provider.


Then your phone isn't rooted... try this.. if not I'll get into something more technical

1) down volume key
2) back key
3) power key
all together till samsung logo comes up
 
Upvote 0
Follow the step above but when the samsung logo shows release the buttons
Yeah I tried that. I took the phone to my service provider and it turns out it's a problem with Samsung and my specific model of phone. They said around the 13th of every month it would restart itself constantly for 3-4 days, until Samsung fixed it. So they gave me a new cell. But thanks for your help!:)
 
Upvote 0
Yeah I tried that. I took the phone to my service provider and it turns out it's a problem with Samsung and my specific model of phone. They said around the 13th of every month it would restart itself constantly for 3-4 days, until Samsung fixed it. So they gave me a new cell. But thanks for your help!:)

huh well i guess that solve my girlfriend phone problem too. hers was rebooting like crazy yesterday or the day before
 
Upvote 0
Then your phone isn't rooted... try this.. if not I'll get into something more technical

1) down volume key
2) back key
3) power key
all together till
samsung[/URL] logo comes up

I am having the same problem with my phone. It restarts by itself when im NOT using it. It will restart by itself then say media scanning and be fine for an hour or two then do it again. My provider is through cricket and I've only had the phone for less than a month and its done this the whole time.

And i did the instructions stated above and it popped up a boot menu what do i click?
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones