This has caused nothing but problems for me. I installed cheesecake and now when I try updating my os, it tells me 'a Motorola service account is required' and when I click set up, it goes into an endless loading screen. I contacted Motorola and told them my phone was rooted, and they said the root was causing this. So.. now I uprooted my phone, it still does it. And now I can't use cheesecake again since my phone is no longer rooted. I want to restore my entire phone to COMPLETELY out of the box settings, and get it back to as if it was the first day I got it. Any suggestions?