Help Galaxy S3 crashing when copying text to clipboard

[dr3do]

Left

Which CWM version? You should see at the end (last line) the "advanced" menu?

 

[matttye]

Really? Setting up your phone doesn't take that long. Just reinstall your apps from google play on a desktop.

When I factory reset my phone (to fix this very issue) all of my apps automatically reinstalled as soon as I logged into my google account.

 

[sprale]

It seems like this fix should take care of my issue, but there is no root solution I can find for the Galaxy Tab 2 7.0. I have the same crashing issue when copying text from any app to the clipboard. I don't really want to do a full reset if I can help it.

 

[narfzz]

1. boot recovery (CWM) > advanced > wipe cache
2. reboot phone > Root Explorer > delete /data/clipbord/*
3. reboot recovery again > advanved > fix permissions
4. reboot phone > it's fine


HTH

WORKS LIKE A CHARM! Thank you so much. Also... typo there, advanved = advance. Just in case no one caught it but seems like everyone did.

 

[andrago]

Here is an interesting observation. I swore my copy induced crashing problem began when I loaded Chrome. Interestingly every application I copy from except "internet" (the built in browser) crashes, whereas "internet" never crashes.

Thoughts? Similar observations?


~ Grady

 

[dr3do]

Thoughts? Similar observations?

My girlfriend's SGS3 has the same ROM and also Chrome installed. We have very similar apps installed; I have some more. She never had a copy'n'paste problem.

So

 

[highspeed11]

Between my previous Galaxy Captivate's GPS, & text messaging problems, and now my S3 crashing everytime I try to copy text, this will be my last Samsung phone. I should have bought the Sony Ion & saved $100

 

[t35rk]

I just did a factory reset. 3 hours later... my cut and paste is working again. GPS is also back on track in the limited time i used it. Glad I went through the trouble.

 

[tomren30]

Hi all,

I

 

[Szadzik]

I had it happen a few times. Running DLI1.

 

[randun]

Hi All-

I jumped over here from XDA, when I noted the following post"

"The guys over at phandroid found a solution that doesn't require factory reset

http://androidforums.com/samsung-gal...clipboard.html"

However, it appears that the only solution that I've seen here that doesn't require a factory reset is only for rooted phones. Am I correct?

I've had my S3 (SGH-I747) since July & had to go through one factory reset already. While I use a couple of backup apps (best is MyBackup Pro) that did a pretty nice job of restoring everything, it still is a bit of a pain.

Thanks!

 

[nonnarb]

Yes, your phone must be rooted, and although I was anxious about rooting my phone (I've never done it before), the process is EXTREMELY simple if you follow the guide on the site galaxys3root (I'm a new user and can't post links yet, otherwise I'd be able to give you exact links to the places I'm talking about). There's a page there with a video that is a fail-proof/noob-proof way to root your phone. After that, it's a simple thing to be able to fix the copy/paste issue. There are also instructions on that site for how to unroot your phone if you want to do so (but idk why you would unless returning it for warranty reasons). It's better than doing a factory reset and then probably having to do it again a little while later if the same issue happens. MAKE SURE TO NOT FOLLOW THE INSTRUCTIONS FOR THE INTERNATIONAL VERSION IF YOU HAVE A U.S. VERSION AND VICE VERSA.

 

[randun]

Yes, your phone must be rooted, and although I was anxious about rooting my phone (I've never done it before), the process is EXTREMELY simple if you follow the guide on the site galaxys3root (I'm a new user and can't post links yet, otherwise I'd be able to give you exact links to the places I'm talking about). There's a page there with a video that is a fail-proof/noob-proof way to root your phone. After that, it's a simple thing to be able to fix the copy/paste issue. There are also instructions on that site for how to unroot your phone if you want to do so (but idk why you would unless returning it for warranty reasons). It's better than doing a factory reset and then probably having to do it again a little while later if the same issue happens. MAKE SURE TO NOT FOLLOW THE INSTRUCTIONS FOR THE INTERNATIONAL VERSION IF YOU HAVE A U.S. VERSION AND VICE VERSA.

Thanks for the feedback but I simply don't want to root my phone.

 

[olssim]

Go to /data/clipboard and delete everything in the clipboard directory as mentioned above.

Then, go to Settings/Application Management/All, scroll down until you find TestService and clear its data.

Reboot. If you do not reboot copy/paste will not function. I do not think you need to fix permissions, and I was able to apply the fix without that step (which is the one that really needs CWM).

Thanks a lot, this worked for me. The TestService cache was already empty so all I had to do was delete /data/clipboard/* and reboot.

 

[randun]

Thanks a lot, this worked for me. The TestService cache was already empty so all I had to do was delete /data/clipboard/* and reboot.

Am I correct in presuming that your phone is rooted?

Regardless, I followed the same steps on my non-rooted phone & found no data in \data\clipboard, & further, TestServices contained no data at all!

Suggestions, comments, ideas, etc.?

Thanks.

 

[THE W]

are you guys having the copy paste issue using the international version?

 

[nonnarb]

Am I correct in presuming that your phone is rooted?

Regardless, I followed the same steps on my non-rooted phone & found no data in \data\clipboard, & further, TestServices contained no data at all!

Suggestions, comments, ideas, etc.?

Thanks.

Although there is a "data" folder in your file explorer program, it is not the same "data" folder he's referring to. The "data" folder he's referring to is located in the root folder, which you do not have access to if you're not rooted.

 

[dennygreen]

why isn't this fixed yet.
Samsung has really taken their time fixing anything. there's a bunch of little things like this that I didn't think I'd have to live with for long, and now it's been 2 months.

 

[randun]

Although there is a "data" folder in your file explorer program, it is not the same "data" folder he's referring to. The "data" folder he's referring to is located in the root folder, which you do not have access to if you're not rooted.

Understood. I figured that out while perusing the other posts here.

PS: As an FYI to the Admin, there is a totally different thread here discussing the same topic, "Serious fault with S3- Copy and Paste function - (No non root fix)" Maybe they could be consolidated into one?

 

[bigsmokefarmer]

has anyone had this issue who's using a Jelly Bean ROM? I'm just wondering if there's not been a fix out for this as it will be fixed with the Jelly bean update?

 

[tptjazz99]

Please, would every single person that has this issue please report it to Samsung? They will do nothing about it unless each and every one of you reports it, insisting that a factory reset is not an option. I have called and gone through the issue patiently and politely with 3 techs during the call until the last one said he was filing a report for the engineers.

Mobile phones
1-888-987-HELP(4357)
Mon - Fri : 7am - 9pm (CST)
Sat : 9am - 6pm (CST)

 

[Krunk83]

Just do a factory reset. A lot easier.

 

[dennygreen]

factory reset isn't an option!

 

[Krunk83]

Why not?

 

[barryl85]

Why not?

because its not fixing the problem its just a work around and its a pain in the hole