• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Unusual issue with Telus Milestone on Rogers Network

GamingNut

Lurker
Feb 22, 2010
5
0
Hello there..

I've been running my Telus Milestone on the Rogers network since the milestone has been released without any technical glitches.

The issue I have is odd and I'm curious if anyone has seen such an issue.

Upon purchasing this phone, I added a $25/mo 500 MB data plan to my previously non-data phone plan.

However, the problem I have is that even with the 500 MB plan, its not using any data from that plan and is charging me for everything as pure overages.

I've confirmed the APN settings are correct with Rogers and they've confirmed the account has been set up properly. I've been clear with them that I am using an unlocked Telus phone on their network and they had no issues with that.

To add, I did the SIM unlock only, no rooting or attempts to root have been done.

They've been really good about reversing the overage charges since my account appears to be in order, but I have to do this every month.
I've had Rogers remove and re-add the data plan to my account in case it was a system screw up on their end and this doesn't seem to be helping.

Does anyone here have any experience with running their Telus Milestone on the Rogers network ? Anything anyone can suggest ? I admit, I'm grasping at straws here, the only thing I can think of is my SIM card is a few years old.. (However, all data and voice works perfectly fine ..)

Some thoughts would be appreciated,
 
Hello there..

I've been running my Telus Milestone on the Rogers network since the milestone has been released without any technical glitches.

The issue I have is odd and I'm curious if anyone has seen such an issue.

Upon purchasing this phone, I added a $25/mo 500 MB data plan to my previously non-data phone plan.

However, the problem I have is that even with the 500 MB plan, its not using any data from that plan and is charging me for everything as pure overages.

I've confirmed the APN settings are correct with Rogers and they've confirmed the account has been set up properly. I've been clear with them that I am using an unlocked Telus phone on their network and they had no issues with that.

To add, I did the SIM unlock only, no rooting or attempts to root have been done.

They've been really good about reversing the overage charges since my account appears to be in order, but I have to do this every month.
I've had Rogers remove and re-add the data plan to my account in case it was a system screw up on their end and this doesn't seem to be helping.

Does anyone here have any experience with running their Telus Milestone on the Rogers network ? Anything anyone can suggest ? I admit, I'm grasping at straws here, the only thing I can think of is my SIM card is a few years old.. (However, all data and voice works perfectly fine ..)

Some thoughts would be appreciated,

What apn settings are you using?

Delete what you are using if its not these and add them

For Internet Access/Texting

Name
Rogers
APN
internet.com
Username
wapuser1
Password
wap
MCC
302 (should already be filled in)
MNC
either 720 or 72 depending on your SIM card (should already be filled in)
Leave all other settings blank.

For Media Messaging (Picture/Video)

Name
Rogers MMS
APN
media.com
Username
media
Password
mda01
Server
172.25.0.107
MMSC
http://mms.gprs.rogers.com
MMS Proxy
10.128.1.69
MMS Port
80
MCC
302 (should already be filled in)
MNC
either 720 or 72 depending on your SIM card (should already be filled in)
APN Type
mms
Leave all other settings blank.
 
Upvote 0
I'm not actually roaming which is the odd thing.. I'm being charged as if the data plan doesn't even exist.

Thats a roger problem not your phone. If the apns are correct and you have a data plan any data you use should be used from your plan this is a mess up on rogers end. See if you can get into a Rogers Wireless store near you and they will help you. The phone reps can be kinda clueless at times
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones