Help Need Help! (Camera)

[Jevans18]

Well, i got my lovely new note 2 on Saturday only for it later to say 'Camera Failed' whenever i try to take pictures and try out that burst option (really cool btw) I have searched around the internet, followed peoples advice with the same problem on the S3 to no luck. I have tried resetting it to factory, deleted interfering apps but nothing! Third party apps don't even work..

I have even contacted Samsung today only for them to say it might be fault and i should take it to a workshop, but i've seen other people say it can be fixed without taking it for repair, does anyone have any help? I need the camera for work..

Sorry for all the text..

 

[Ballymoss]

Have you tried downloading a Camera App such as Camera Zoom FX? It overrides the existing camera.

 

[peter7769]

Why not just take it back to the shop & get a bew one?, you are within 7 days so if you are in the UK they have to replace it with a brand new one, i took mine back last friday as one of the gyro's stopped working! all good now though ;-)

 

[Jevans18]

Have you tried downloading a Camera App such as Camera Zoom FX? It overrides the existing camera.

I have just tired that and whilst it doesnt come up with camera failed, it just displays nothing.. I think that confirms to me that its fauly thanks for your help.

 

[Jevans18]

Why not just take it back to the shop & get a bew one?, you are within 7 days so if you are in the UK they have to replace it with a brand new one, i took mine back last friday as one of the gyro's stopped working! all good now though ;-)

Yeah, im gonna have to.. quite disappointed i have to say...

 

[evohicks]

Why not just take it back to the shop & get a bew one?, you are within 7 days so if you are in the UK they have to replace it with a brand new one, i took mine back last friday as one of the gyro's stopped working! all good now though ;-)

I think most places in the UK are 28 days like for like, at least it was when I got my last phone Galaxy S2 from Phones 4 U.

 

[PiscesCloud]

.... as one of the gyro's stopped working! all good now though ;-)

Hi Peter

Can you describe the symptoms please?

 

[yc_dgan]

I have a different problem here. Sometimes when I launch the camera app, the app launches swiftly, but the camera preview stay blank (black) for 5 seconds or so before it finally shows something. Is anyone else encountering the same thing?
I contacted Samsung and they told me to reset the camera app. Well it didn't help.

 

[Jevans18]

I have a different problem here. Sometimes when I launch the camera app, the app launches swiftly, but the camera preview stay blank (black) for 5 seconds or so before it finally shows something. Is anyone else encountering the same thing?
I contacted Samsung and they told me to reset the camera app. Well it didn't help.

NO unfortunately samsung aren't to helpful like that, my problem is all sorted now. Before i took it back i was told to try resetting it back to factory (wouldn't advise) using a third party camera app, or seeing if any other apps are interfering. If it's still working it just sounds a it laggy, but if not you are going to have to take it back.

 

[floydee]

Hi. I am new to the android world. All my previous phones were from apple. I just
got my note 2 and its been amazing My query is with the gallery icon on the note 2.
I have only taken about 40 pics but each time I click the icon, it does take some time for the pics to appear. I must add here that all my facebook albums are also displayed. Is this normal?

 

[peter7769]

Yes this is normal, I think the delay is caused by it looking for all the Facebook albums, I have found that if I go into the gallery & then quickly go back out and in again it loads quicker. There are ways to remove the fb, albums but I prefer to have them

 

[Veritas4420]

I had the "Camera Failed" message on my S2 Skyrocket. I had to send it back and they replaced what they needed to and sent me back the same phone. Very annoying process since I was without a phone.

 

[brentvaldez01]

Same as mine only display black screen then it says camera failed