AT&T Pre-order - shipping - received discussion thread

[k3Ck]

Do you have to log out or just refresh?

Use this site to check, the other won't give you tracking info.

https://www.wireless.att.com/order_status/#

 

[Jsucool76]

Use this site to check, the other won't give you tracking info.

https://www.wireless.att.com/order_status/#

+1! this is what I had to use, the "myatt" one still shows "processing."

Tracking numbers won't work for a few hours at least since USPS has to update everything for the shipments, but at least we know we're only one day behind...

Also, my CC has NOT been charged yet for those of you interested.

Wish I sprung for the next day shipping...I'm jealous now.

 

[k3Ck]

Also, my CC has NOT been charged yet for those of you interested

Mine hasn't been either yet.

They're giving them out for free because of the delay.

 

[tineras]

Hmm. Checked both sites and have no ship date. Ordered on 10/26.

 

[Rans0m00]

Shipped and overnight. Also as of this moment they still have not charged me for this phone. I know they will but worth knowing if people are looking for a charge on their account to show when its shipped or not.

 

[k3Ck]

Hmm. Checked both sites and have no ship date. Ordered on 10/26.

It's all based on who is shipping it to you I believe ie:FedEx just picked theirs up.

 

[james27007]

Premier customer - ordered 11/1

Just got tracking

 

[Jsucool76]

Was just told by an AT&T CSR that the actual ship date was changed to the 7th and that all the phones should ship out by tonight.

I just want to thank the very nice woman I spoke with at AT&T Who was not only nice...but correct...for once

I <3 You AT&T

 

[SamMax]

I'm jealous as hell! layingball:

 

[Jsucool76]

I'm jealous as hell! layingball:

You'll get your update, I know it!


USPS Tracking/Delivery Confirmation is Updated

 

[james27007]

The FedEx tracking number was active and FedEx had scanned the box before the AT&T website was updated. So if you went FedEx, they most likely have your package and it just needs to be scanned.

Something funny, the normal order site (under my ATT) does not show anything yet.

Now time to take Friday off

 

[jurist]

I'm happy again. The AT&T Wireless doesn't show my order even exists I guess because I'm Premier Business even though I ordered on 10/24. Big thank you to k3Ck for suggesting logging into your AT&T Wireless Account. I did and my order still doesn't show up there either, BUT there's an online chat feature under the orders section and I talked to Luis and he provided me my tracking number. My package shipped. FedEx has had my package for about an hour but my card still hasn't been charged. Also my Premier Business order page I posted above still says pending and he said it could be updated in a couple hours or more. Also he confirmed that they didn't get the shipment in time to ship yesterday. My order is still being delivered 11/9 by 4:30PM per FedEx.

 

[RalfyJ]

I have mine shipped as well. USPS is more reliable than FEDEX but thats just my personal opinion

 

[Jsucool76]

I have mine shipped as well. USPS is more reliable than FEDEX but thats just my personal opinion

Where I live everything with fedex (and some UPS packages) ends up being transferred to USPS anyways, which makes it take twice as long.

 

[james27007]

I just called FedEx on my tracking number and it DOES NOT REQUIRE A SIGNATURE!!!!

Yes taking the day off work; I don't trust my neighbors

 

[Jsucool76]

I just called FedEx on my tracking number and it DOES NOT REQUIRE A SIGNATURE!!!!

Yes taking the day off work; I don't trust my neighbors

I asked AT&T about this, and they told me they usually just leave them on the doorstep. Luckily, since mine is USPS (and not fedex) they have access to mailboxes, and I live in a student apartment complex so we have keys to our mailboxes

 

[SamMax]

I was just told in a chat they are sold out!

 

[jurist]

I was surprised on this order unlike ordering my wife's iphone5, I was able to have the Note 2 sent to my office instead of the house. It was a non-issue. With the Iphone 5 it had to go to your wireless account billing address and one attempt minimum had to be made before you could pick it up at the shipper's hub.

 

[k3Ck]

I just called FedEx on my tracking number and it DOES NOT REQUIRE A SIGNATURE!!!!

Yes taking the day off work; I don't trust my neighbors

I just called FedEx to confirm this and they said it does not require a signature but that since it's from AT&T to leave a note saying it's okay to leave it and sign the note.

 

[N6EAJ]

#1. ATT on-line 10/26 1:30AM
#2. About 1:50PM pacific on 11/7/2012 got USPS tracking
I'm a standard AT&T customer (not premiere)

Have it coming to my work so I didn't have to worry about being home for a signature (doesn't sound like that is a problem) and my work gets USPS stuff quick since we are near a central post office.

 

[Rans0m00]

They have a form on fedex site for this kind of thing.

 

[Jsucool76]

I was just told in a chat they are sold out!

That is probably for future pre-orders...if you pre-ordered 11/2 you should be fine.

You are checking on wireless.att.com/order_status/# right?

 

[SamMax]

That is probably for future pre-orders...if you pre-ordered 11/2 you should be fine.

You are checking on wireless.att.com/order_status/# right?

Yes both

 

[Jsucool76]

Yes both

Call 611 on your cell phone and do order status, and request to talk to a person. Ask them for your tracking number. This will be the quickest way to find out if you're shipping today or not rather than pressing F5 for 12 hours.


Good Luck!

 

[jonmwood]

Yesssssssssssssss shipped!!!!!!!!!!! Coming tomorrow by 3pm by fedex