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Who else has yet to get any information regarding their order?

Well I decided to give another call to Play support and I got some more detailed news (although I'm taking it with a grain of salt). Apparently if you haven't received a backorder email by now, you're not on the backorder list. The customer service rep I talked to also said order time does play a factor. I don't really trust that statement because of what users have said.

The rep told me that because there is a huge delivery list, it's taking a while to get uploaded and that our items could very well be in transit right now. He also said worst case scenario my N4 would get here before Tuesday, and no later.

So apparently the no news is good news thing isn't to far off. Hopefully this is true!
 
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Well I decided to give another call to Play support and I got some more detailed news (although I'm taking it with a grain of salt). Apparently if you haven't received a backorder email by now, you're not on the backorder list. The customer service rep I talked to also said order time does play a factor. I don't really trust that statement because of what users have said.

The rep told me that because there is a huge delivery list, it's taking a while to get uploaded and that our items could very well be in transit right now. He also said worst case scenario my N4 would get here before Tuesday, and no later.

So apparently the no news is good news thing isn't to far off. Hopefully this is true!

I also called and got just about the same response (the guy I talked to was Mike BTW). He said if you haven't gotten the back order email by now, you are likely in the clear.

He didn't say that my nexus 4 could already be in transit, but did say worst case scenario would be Tuesday. Hinted that Monday is most likely.

Also he said that the deal they have with UPS right now does not include Saturday delivery.
 
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I also called and got just about the same response (the guy I talked to was Mike BTW). He said if you haven't gotten the back order email by now, you are likely in the clear.

He didn't say that my nexus 4 could already be in transit, but did say worst case scenario would be Tuesday. Hinted that Monday is most likely.

Also he said that the deal they have with UPS right now does not include Saturday delivery.

Yes. I was told the same thing.
My sales rep said "We sent out e-mail's this morning to people that would be on the back-order list". "If you have not received that email, then you should be fine."

He said the time the order was placed really helps decide if you are backordered or not. Most orders placed after 1 PM PST are backlisted (from what I was told).
They are continuing to load orders onto trucks for shipment. He said I should receive an email tonight or tomorrow. If I dont, just to call back.
 
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They are continuing to load orders onto trucks for shipment. He said I should receive an email tonight or tomorrow. If I dont, just to call back.

They lie... When I got the back-order email, I called them and they said that it was a mistake and they were going to ship the phone tomorrow, then I called again and they changed the story... Now I had to wait 3 Weeks for them to ship the phone -____-
 
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They lie... When I got the back-order email, I called them and they said that it was a mistake and they were going to ship the phone tomorrow, then I called again and they changed the story... Now I had to wait 3 Weeks for them to ship the phone -____-

I doubt they are lying as much as it is they are being told different stories on their end. For me, I'm not going to believe anything until I get a tracking # or the phone shows up at my house.
 
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Still no email. I sent them a email and got back this. Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.

According to our records, your order should ship by the evening of November 15.

Still nothing here as well. When I called, they said 2 day shipping is really a day to process plus 2 day shipping, so really 3 days.

When I originally ordered, I got an error that accidentally ordered both an 8GB and a 16GB. So naturally I went to cancel the 8GB. I wonder if that could be causing the delay for me. Did you have anything weird like that happen to you?
 
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Still nothing here as well. When I called, they said 2 day shipping is really a day to process plus 2 day shipping, so really 3 days.

When I originally ordered, I got an error that accidentally ordered both an 8GB and a 16GB. So naturally I went to cancel the 8GB. I wonder if that could be causing the delay for me. Did you have anything weird like that happen to you?

Man I'm in the same boat! Had multiple orders, and had to cancel two of them and left the first original one alone, and now I'm wondering if that slowed things down at all? All I know is that at this point it may be best that I don't get anything, imagine getting a faulty unit and you have to get a replacement? Holy Crap...I'd really loose it! See that's why Apple just trumps Google in so many areas when it comes to the buyers experience and just being able to waltz into a store and just deal with someone one on one. Something like this can prove to be disastrous in the long run to a company.

The reason I say this is because maybe at the end of the day the whole reasoning behind Goole trying to do this on their own is really not all the carriers faults and really because the carriers didn't want to deal with this nonsense. The droid DNA on Verizon isn't even out yet, however it's a phone with specs that pretty much best the Nexus 4 and the preorder page went live right after it was announced and a lot of reviewers have already done a complete unboxing for us Android heads to view, compete with the notion of there being a set date to just go walk into the store and snatch one up from VZW. Yet nobody on Earth has a single idea WTF Google is doing right now. Google has proven to me that they still haven't learned anything since the Nexus One days...not a single thing!

Oh well, what can ya do!
 
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Still nothing here as well. When I called, they said 2 day shipping is really a day to process plus 2 day shipping, so really 3 days.

When I originally ordered, I got an error that accidentally ordered both an 8GB and a 16GB. So naturally I went to cancel the 8GB. I wonder if that could be causing the delay for me. Did you have anything weird like that happen to you?

No word on my 4 or 10. The charges are still pending on my Amex and shipping date was supposed to be on the 15th.

Same boat man!
 
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For some reason I feel like this is the exact same thing that happens when I ask a girl to be my girlfriend. I ask her (place my order) then wait to hear from her. Few days go by I call her (Google). Says she is thinking about it still (your order is being processed please be patient and it should ship soon) then I keep thinking about it and still no word.. I don't think miss Google is going to call I feel like :( lol but maybe its just me.. Just give me a sign ffs!
 
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For some reason I feel like this is the exact same thing that happens when I ask a girl to be my girlfriend. I ask her (place my order) then wait to hear from her. Few days go by I call her (Google). Says she is thinking about it still (your order is being processed please be patient and it should ship soon) then I keep thinking about it and still no word.. I don't think miss Google is going to call I feel like :( lol but maybe its just me.. Just give me a sign ffs!
It's not you, it's her:p
 
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The lack of any communication is driving me crazy. My Google Play account still contains a shipping estimate date of...yesterday. My card has not been charged. I have not received an email stating that my phone is back-ordered. I have not received an email stating that the phone has shipped. I called twice yesterday and just got generic nonsense from the employees.

In the greater scheme of things, I don't care if I have to wait 3 weeks to get the phone. But what does drive me crazy is the lack of communication of any kind from Google. I cannot believe that the company has no idea of how many phones they still have to ship, how many they had originally etc. This is not rocket science. Presumably the number of available phones on the 13th was low -- it should not be hard to ship them out and communicate expectations.

Much smaller companies with far fewer resources manage their online shopping experience much better than Google does.

I hope the phone lives up to the hype. I went contract-free with Virgin Mobile in June. Bought an HTC Evo V 4g. My experience has been mediocre (both phone and network quality leave a lot to be desired), but for the price, overall it's been fine. I had been thinking of buying the VM iPhone but their refusal to unlock the phone for use outside the US really steamed me -- the phone costs as much with VM, as it does direct with Apple, which is unlocked (I travel internationally periodically and the big attraction of the Nexus 4 is the ability to have an allegedly high quality phone that you can use with local SIMs).
 
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The lack of any communication is driving me crazy. My Google Play account still contains a shipping estimate date of...yesterday. My card has not been charged. I have not received an email stating that my phone is back-ordered. I have not received an email stating that the phone has shipped. I called twice yesterday and just got generic nonsense from the employees.

In the greater scheme of things, I don't care if I have to wait 3 weeks to get the phone. But what does drive me crazy is the lack of communication of any kind from Google. I cannot believe that the company has no idea of how many phones they still have to ship, how many they had originally etc. This is not rocket science. Presumably the number of available phones on the 13th was low -- it should not be hard to ship them out and communicate expectations.

Much smaller companies with far fewer resources manage their online shopping experience much better than Google does.

I hope the phone lives up to the hype. I went contract-free with Virgin Mobile in June. Bought an HTC Evo V 4g. My experience has been mediocre (both phone and network quality leave a lot to be desired), but for the price, overall it's been fine. I had been thinking of buying the VM iPhone but their refusal to unlock the phone for use outside the US really steamed me -- the phone costs as much with VM, as it does direct with Apple, which is unlocked (I travel internationally periodically and the big attraction of the Nexus 4 is the ability to have an allegedly high quality phone that you can use with local SIMs).

And...my order went through at 11:36 am Eastern Time (8:36 Pacific Time) on Tuesday, so it had to be among the early US orders...
 
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