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Help Email native app - Problems synchronizing sent items

gfcmsantos

Lurker
Dec 9, 2012
4
0
I have a sasmung note 10.1 and i am feeling some problems regarding the email configuration in the native app.

I tried several configurations, contacted the email service provider and followed their instructions, but the problem remains.

1. I can retrieve the emails from server, sync with the inbox folder, but when i sent an email, the email stays local and do not sync with the server side folder.

Anyone had and solved this problem?

Tks.
 
Imap Check - I Can see the server-side folders. The problem is when i compose a new email, the app do not assume the INBOX.Sent items folders as the destination for that email. As far i as understand there is some problems related with the authentication or the ports that i me using.

Because if i use the k-9 mail and the tips from the service provider (https://www2.suresupport.com/faq.php/85/531), i can sync the inbox and sent folderm but with the native email app i dont.

The native email app don't have all of the configurations that are in the tutorial above. I tried with my galaxy nexus s, and i had the same problem...

2. Where i can find that setting?


Just for note: I have an ipad too and i make the configuration and have no problem what all, so this is a little bit weird for me.
 
Upvote 0
I have that settings in the native app, and i cannot set up the right setting to acess my mail account.

Tks in advance for the help.

Screenshot_2012-12-09-22-24-18.png


Screenshot_2012-12-09-22-24-18.png
 
Upvote 0
I can retrieve the emails from server, sync with the inbox folder, but when i sent an email, the email stays local and do not sync with the server side folder.

Anyone had and solved this problem?

Tks.

Try this..

Menu - Settings - then highlight your mail account. Scroll down to Outgoing Settings and tap on that then remove the tick from the box where it says Require sign in.

Sync your email then go back tick the box and add the login details.

I'd had exactly the same problem and this sorted it for me.

Hope this helps

Good luck

Kewa
 
Upvote 0
Try this..

Menu - Settings - then highlight your mail account. Scroll down to Outgoing Settings and tap on that then remove the tick from the box where it says Require sign in.

Sync your email then go back tick the box and add the login details.

I'd had exactly the same problem and this sorted it for me.

Hope this helps

Good luck

Kewa

I try that solution but unfortunately that doesnt work for me. Do you have some screenshots that you can share, i appreciate that.
 
Upvote 0
I try that solution but unfortunately that doesnt work for me. Do you have some screenshots that you can share, i appreciate that.

I don't think I can post screenshots as a newbie but my settings for yahoo mail are:

Incoming
Server: android.imap.mail.yahoo.com
Security: SSL
Port: 993

Outgoing
Server: android.smtp.mail.yahoo.com
Security: SSL
Port: 465

Tick Require sign in and enter username and password.

I tried a lot of settings before this and now my folders seem to sync ok.

If this doesn't work I can't help any more as this is my first Android device and I'm still learning.

Kewa
 
Upvote 0

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