what is sooo good about sprint anyway?

[dan330]

little faith and patience??

over 1 yr waiting... i dont think that is little!!! where does one cut the torture?
I think he had a lot of patience.. and sprint killed his faith.

 

[NYCHitman1]

little faith and patience??

over 1 yr waiting... i dont think that is little!!! where does one cut the torture?
I think he had a lot of patience.. and sprint killed his faith.

I can't decide that for you. Only you can determine what is the best course of action for yourself. I only can speak on what I have experienced and/or feel. I know that I would never pay an ETF to a company, so there's that.

 

[simcha]

You among many many others fail to realize that Network Vision INCLUDES enhancements to the existing network in the form of voice and data upgrades to those towers...not just added Lte to them.

They even told you there are planned upgrades : (

No, seriously, I know that Network Vision includes enhancements to the existing network.

Unfortunately, what has been happening is that Sprint hasn't been doing routine maintenence or upgrades to their existing network for at least a year. They have thrown all of their scant resources into Network Vision.

I have had degrading service for over a year. The last almost 3 months at work, the situation has gotten so bad that I can't even make a phone call sometimes.

So, I'm supposed to be thrilled that I might see an improvement in being able to place calls while at work three months from now?

And, data is practically unusable at work and has been for at least three months. And, there is no date yet on when an alleged "upgrade" is happening here. Near as the CSR could figure, he predicted that it could take LONGER than 6 months to get a data upgrade.

If Sprint would have been doing regular maintenance and upgrades instead of only focusing on Network Vision implementation, the situation would be quite different on their existing network.

Yes, I've been more than patient. I still haven't made up my mind on what to do. What I can say is that it's unacceptable to have a network that is unusable at work for at least 3-6 months more after waiting over 3 months (Since I initially complained) to see things improve.

 

[SaleenFiend]

I have to agree with Sim. I spent a total of 11 years or close to with Sprint until Oct. of 2011. I went to ATT and was impressed but not totally. Sprint in my area had been great, growing, and just getting better. After 8 months of paying data overages and other items I weighed my options and left ATT to go back to Sprint. I really thought ATT wasn't much of an upgrade. I can honestly say my area is struggling since I returned. STRUGGLING. I can't load web pages in metro Baton Rouge or the surrounding areas on 3G in any kind of reasonable time. Data is not accountable at all. One day I will be blazing fast at work and the next I will be lucky to catch a signal. I constantly am told by friends they can't get a hold of me (unavailable message) or ask if I received their text that never came. Even our Nextel work phone has issues now and we work in a Sprint/Nextel area that shows full signal on the coverage map. I don't know if I can make it for the network vision upgrades. The service is almost unbearable, but I'm sure it will be a nightmare before I talk Sprint out of my contract with no ETF, again. I remember when Sprint was amazing I pray LTE fixes that.

 

[NYCHitman1]

I have to agree with Sim. I spent a total of 11 years or close to with Sprint until Oct. of 2011. I went to ATT and was impressed but not totally. Sprint in my area had been great, growing, and just getting better. After 8 months of paying data overages and other items I weighed my options and left ATT to go back to Sprint. I really thought ATT wasn't much of an upgrade. I can honestly say my area is struggling since I returned. STRUGGLING. I can't load web pages in metro Baton Rouge or the surrounding areas on 3G in any kind of reasonable time. Data is not accountable at all. One day I will be blazing fast at work and the next I will be lucky to catch a signal. I constantly am told by friends they can't get a hold of me (unavailable message) or ask if I received their text that never came. Even our Nextel work phone has issues now and we work in a Sprint/Nextel area that shows full signal on the coverage map. I don't know if I can make it for the network vision upgrades. The service is almost unbearable, but I'm sure it will be a nightmare before I talk Sprint out of my contract with no ETF, again. I remember when Sprint was amazing I pray LTE fixes that.

LTE can only do so much. Don't forget about the battery drain on LTE either. Network Vision as a whole should alleviate any issues you are experiencing, but I have no idea when it is coming to Louisiana.

 

[Mr. Ed]

LTE can only do so much. Don't forget about the battery drain on LTE either. Network Vision as a whole should alleviate any issues you are experiencing, but I have no idea when it is coming to Louisiana.

we (personal friends) have been testing this mythical battery drain on lte issue. ...it doesnt exist on the more recent lte phones. evo lte, s3 and note2...I have owned all 3 and can assure you....3g drain was more significant.


I get where you guys are coming from..I was a sprint customer for 12 years, then went to att and had a ton of issues...employed by and now back on sprint....just pointing out right this minute is not the right time to leave Sprint. so many good things are happening that ARE actually happening. ...not just wimax pipe dreams like the past.

yesterday was awesome....not only the first time I have owned an android phone that made it through an entire thanksgiving day but also black friday shopping till 4 am without being on the charger... but the wifes att note 1 couldnt complete calls text or browse the web at most stores due to network congestion (something I experienced past two years on att and prior on sprint) and she tore through 2 batteries last night.

my note 2 trucked along happily ...calls txts and web with no issues. even had some cool moments where other note 2 owners approached me and chatted about our phones while waiting through the craziness.


I live in a world where I see many angles. my area is nearing 50% network vision completion. I see the issues some of you deal with daily periodically in small doses. I also went through the lte and hspa build outs on att as a customer and still have 6 lines on att. Its worth it to stick around...trust me

 

[cammykool]

Virgin Mobile. Sprint coverage without the sprint price

 

[NYCHitman1]

we (personal friends) have been testing this mythical battery drain on lte issue. ...it doesnt exist on the more recent lte phones. evo lte, s3 and note2...I have owned all 3 and can assure you....3g drain was more significant.


I get where you guys are coming from..I was a sprint customer for 12 years, then went to att and had a ton of issues...employed by and now back on sprint....just pointing out right this minute is not the right time to leave Sprint. so many good things are happening that ARE actually happening. ...not just wimax pipe dreams like the past.

yesterday was awesome....not only the first time I have owned an android phone that made it through an entire thanksgiving day but also black friday shopping till 4 am without being on the charger... but the wifes att note 1 couldnt complete calls text or browse the web at most stores due to network congestion (something I experienced past two years on att and prior on sprint) and she tore through 2 batteries last night.

my note 2 trucked along happily ...calls txts and web with no issues. even had some cool moments where other note 2 owners approached me and chatted about our phones while waiting through the craziness.


I live in a world where I see many angles. my area is nearing 50% network vision completion. I see the issues some of you deal with daily periodically in small doses. I also went through the lte and hspa build outs on att as a customer and still have 6 lines on att. Its worth it to stick around...trust me

Oh, I have zero intention of leaving Sprint. I've been a customer for 7 years now and have not once had any major issues with them or their network. I guess I'm one of the lucky bunch. Either way, super psyched for the things to come.

 

[Rxpert83]

There are reports of people seeing hints of lte here in Minneapolis, so Im pumped

 

[rambo47]

Sprint seems to do just enough to keep me as a customer. I was on the verge of pulling my service and going to AT&T when Network Vision hit my area and my data speeds DOUBLED. It's now to the point where I'm flirting with "barely acceptable". I did move my daughter off the family Sprint plan and onto her own AT&T plan because of where she's going to college. Sprint service is horrendous on her campus while AT&T just put a new tower up right on the campus. 4G/LTE speed even in the basements of buildings! Not only does Sprint get no signal there, but the constant searching for a network kills the phone battery in 4 hours or less. So that's where my leanings towards AT&T come from.

Now that the Japanese are buying Sprint I have new hope for network improvements. Hey, it can't get any worse, right? So I keep hanging around.

 

[OverByter]

Really? That's interesting because they even claim Sprint on their own "about us" page:

Virgin Mobile USA



Can you explain where your definitive information comes from with regards to Virgin?

As I explained being a wholly owned subsidiary of Sprint they are using Sprints/Virgin's towers, they are one and the same, Virgin doesn't lease from Sprint, same thing as Boost Mobile, a wholly owned subsidiary of Sprint that doesn't lease. All three are separate operating divisions running on the same network. Now that both Virgin and Boost have 4G phones available this also includes a free ride on Sprint's existing WiMax lease with Clear.

 

[drexappeal]

As I explained being a wholly owned subsidiary of Sprint they are using Sprints/Virgin's towers, they are one and the same, Virgin doesn't lease from Sprint, same thing as Boost Mobile, a wholly owned subsidiary of Sprint that doesn't lease. All three are separate operating divisions running on the same network. Now that both Virgin and Boost have 4G phones available this also includes a free ride on Sprint's existing WiMax lease with Clear.

But it wouldn't technically be correct that they use their "own" towers because technically speaking, Virgin is not the top of the umbrella. As a wholly owned subsidiary, they don't have separate towers from Sprint because Sprint owns them all.

 

[greenghost2212]

Boost and virgin use sprint towers. Cricket has national roaming agreements with sprint using sprints towers when theres no cricket ones available

 

[bearballz]

Well I have to admit Sprint has not been the best this year. This past summer on Sprint was a nightmare. They were rolling out LTE/Network Vision here in the Chicago area and it was just dismal. Dropped calls, had trouble receiving calls and texts and the data speeds were almost dial up like. I had just re-upped with them and was really considering paying the ETF and jumping ship.

But they finally lit up LTE in late September it has been a God send! Much better call quality and the LTE speeds while not blazing fast, has been fast enough. Not all of Chicagoland is lit up and areas of downtown Chicago still aren't covered plus the 3G speeds are still slow. But I'm hoping that by the Spring things will be looking pretty good.

I have to hand it to Sprint, I called several times over the Summer to complain and each time they gave me a credit on my bill. I'm glad I stuck it out with them.

With the continued rollout of Network Vision, a majority stake by Softbank, Sprint's controlling interest in Clearwire and Sprint aquiring a nice chunk of U.S. Cellular customers here in the midwest hopefully Sprint will have a much better year in 2013.

 

[greenghost2212]

Hey bro I'm in Chicago also westside actually and while sprint lte isn't vzw or att speed wise its more reliable though and I can pull 20mb down this is what I get on a bad day outside lol

 

[bearballz]

Hey bro I'm in Chicago also westside actually and while sprint lte isn't vzw or att speed wise its more reliable though and I can pull 20mb down this is what I get on a bad day outside lol

Really? I'm in the Oak Park/Berwyn area and on a good day I get maybe 5-6 mbps down on LTE and maybe 500-600 kbps on 3G. You must be near a tower or something.

Plus this is outside. Inside I get half that.

 

[Rigmaster]

My 3G coverage all over NJ from Sprint is far better than ATT but not VZW good. However, the irony is that none are great on 3G when it comes to speed everywhere. Each has strong spots, although ATT had always been signficantly worse for me. I always see ATT people scrambling for coverage and connection.

I never factored in LTE as a primary consideration because as a Sprint user I've always been 4G limited even with Wimax. However, I always get 1.2-2 down and .8-1.5 up in the areas I most want it. I believe Sprint will hit NYC and Philly with LTE by 1Q '13 which is really where I want it most.

I used to think the Optimum hotspot commercials were stupid. Thing is - they're everywhere and I get a lot of wifi speed I never expected. The fact that there are hotspots in or near malls makes it even more convenient.

 

[THE W]

Location location location.

 

[greenghost2212]

Really? I'm in the Oak Park/Berwyn area and on a good day I get maybe 5-6 mbps down on LTE and maybe 500-600 kbps on 3G. You must be near a tower or something.

Plus this is outside. Inside I get half that.

The closest tower near me that has lte is 3 blocks away lol and the lowest speeds i saw outside is 8 mb

 

[Rigmaster]

Different thought for the OP's question - Sprint's free shipping is pretty darn slow. I've had two packages from another vendor ship from CA that will arrive before (one has) or less than Sprint using UPS (all vendors used UPS). Pretty sad that Sprint's using UPS Ground that's taking longer than UPS regular, non-overnight or priority from small biz sellers. Come to think of it, my seller shipped within hours of my order. Sprint - well - they billed right away but shipped a day later.

Come on, Sprint! That's not how you improve your customer service image!!! Even lame ATT shipped my items almost immediately. I've never had a VZW phone, but even VZW has shipped me peripherals within hours of the order.

 

[NYCHitman1]

Different thought for the OP's question - Sprint's free shipping is pretty darn slow. I've had two packages from another vendor ship from CA that will arrive before (one has) or less than Sprint using UPS (all vendors used UPS). Pretty sad that Sprint's using UPS Ground that's taking longer than UPS regular, non-overnight or priority from small biz sellers. Come to think of it, my seller shipped within hours of my order. Sprint - well - they billed right away but shipped a day later.

Come on, Sprint! That's not how you improve your customer service image!!! Even lame ATT shipped my items almost immediately. I've never had a VZW phone, but even VZW has shipped me peripherals within hours of the order.

That does seem a bit off. I've never ordered anything from Sprint directly though, so I don't have any experience in this department.

 

[greenghost2212]

Really? I'm in the Oak Park/Berwyn area and on a good day I get maybe 5-6 mbps down on LTE and maybe 500-600 kbps on 3G. You must be near a tower or something.

Plus this is outside. Inside I get half that.

This is what I get outside now

 

[ScandaLeX]

Different thought for the OP's question - Sprint's free shipping is pretty darn slow. I've had two packages from another vendor ship from CA that will arrive before (one has) or less than Sprint using UPS (all vendors used UPS). Pretty sad that Sprint's using UPS Ground that's taking longer than UPS regular, non-overnight or priority from small biz sellers. Come to think of it, my seller shipped within hours of my order. Sprint - well - they billed right away but shipped a day later.

Come on, Sprint! That's not how you improve your customer service image!!! Even lame ATT shipped my items almost immediately. I've never had a VZW phone, but even VZW has shipped me peripherals within hours of the order.

This has not been my experience.
Shipping has either occurred overnight or 2 day.
And that's using UPS ground.

 

[greenghost2212]

I haven't gotten anything ups in a long time since I had vzw and after them I saw FedEx deliver all my phones and most of the time it's overnight

 

[NYCHitman1]

I haven't gotten anything ups in a long time since I had vzw and after them I saw FedEx deliver all my phones and most of the time it's overnight

Ugh, I have a severe hatred against FedEx. They always lose my product, or "cannot find my location".