Not that this will be news to anyone, but this is the answer I received from Verizon when I asked about the Eris 2.1 update...
Good Afternoon Mr. ****,
Thank you for contacting Verizon Wireless through our website. My name is Michael and I would like to thank you for contacting us regarding an update for the HTC Droid Eris. I realize the importance of knowing when an update may be available for your device. I am delighted to assist you today.
Mr. ****, we currently do not have any information as to if and/or when the HTC Droid Eris can be updated to the Android 2.1 Operating System. I truly apologize for any inconvenience this may cause. For information regarding your device, you can visit this direct link to our website:
Welcome to Verizon Wireless Support - Verizon Wireless Support
I wanted to take a moment to let you know about an exciting new service available on your device.
Skype mobile gives our Verizon Wireless customers the ability to talk with friends, family, and businesses around the world, without using your calling plan minutes.
Skype mobile application offers:
• Unlimited calling between 520 million Skype customers across the globe.
• Instant messaging within the application with other Skype contacts.
• Ability to stay connected by knowing when family and friends are available real time.
• All on America's Most Reliable Wireless Network.
Domestic calls using Skype mobile are billed according to the customer's calling plan. International calls using Skype mobile are billed according to Skype's International calling rates.
For more information about this exciting product, please visit the following link: http//phones.verizonwireless.com/skypemobile/
Mr. ****, in this email, I let you know that we currently do not have any information as to if and/or when the HTC Droid Eris can be updated to the Android 2.1 Operating System. I also let you know about Skype Mobile.
Thank you for giving me the opportunity to assist you today. I make it my personal goal to provide you with excellent customer service. Verizon Wireless appreciates your business since 2003. I hope this information has been helpful.
Sincerely,
Michael
Customer Service
If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.