Help Samsung Galaxy S3 / Kies

[BOOTHMEISTER]

Howdy folks.

I'm looking for a little bit of advice that I just can't seem to find answer to. I currently have a Samsung Galaxy S3 and want to use Kies to upgrade the firmware to the latest version.
The issue I have is that when I download Kies from the Samsung website it looks nothing like the Kies that the website shows/describes. The one I have is dark in colour with orange headers everywhere but the version on the tutorial shows a silver, more modern looking Kies?
The version I have doesn't seem to have any links or headings to allow a firmware upgrade and all the tutorials refer to the more modern looking version?

Where am i going wrong?

Cheers, Chris.

 

[chanchan05]

On the Kies on your computer, choose "Help" on the toolbar then select "check for updates". This will update the Kies program. Then you can update your phone.

 

[BOOTHMEISTER]

i have finally manage to get the correct version of Kies on my PC but the phone will not connect via cable so I can do the firmware upgrade? Sometimes its asking about USB debugging and others it says the device is locked? It will only connect via wifi by inputting the URL in my browser?

 

[Digital Controller]

If you put the device on USB debugging it will allow you to install firmware updates like this from Kies.

(Thread moved into the Galaxy S3 forum)

 

[Mikestony]

I moved your thread here to better assist you Boothmeister!
As more folks with your device here can also help

@DC....you must've posted whilst the thread was being moved, and I didn't p.m. you about it...

 

[BOOTHMEISTER]

Thanks for the thread move. Wasn't sure what the best location would be to be honest but like you say I'll probably get more info from the S3 owners.

I've tried to connect my device with the debugging on and it still doesn't connect? It finds the device and shows it in Kies but with a padlock on it? It just says the device is locked so it doesn't allow to me to access it. Screen is unlocked and can't think what else it would be referring to?

 

[Mikestony]

I don't use kies myself but do you have the phone drivers installed?

 

[BOOTHMEISTER]

I don't use kies myself but do you have the phone drivers installed?

Yes mate. PC recognises the phone being connected.

 

[rapidsandroid]

How safe is Kies Air to use as far as privacy?
I mean, when we transfer files between phone and computer via Kies Air, do they go through a Samsung server? And, if yes, do they keep copies or use any of that data to build profiles on their customers? Or, is it just a direct connection to our own computer via our own wifi network like bluetooth?

 

[BOOTHMEISTER]

Well I'm not sure how but it's now working. It seems to work if I connect the phone and Kies start automatically rather than starting it beforehand. Even weirder is that Windows also flagged that updates were ready and one of them was a a Samsung driver update?

After all that I seem that the have the latest firmware too, ha ha.

Thanks for all the input from those who posted.

Chris.