Somehow, I managed to get bronchitis. It sucks. Besides just sucking, it also managed to drain my energy away. I took antibiotics and I am no longer sick all that bad, but I feel pretty weak from the virus. Weak enough that with next semester starting in two weeks or so, being tech support has been last on my mind. I should be back in action next week at the latest. And my repaired desktop arrived (but once again Windows 8 is giving me activation headaches) so I am unfortunately preoccupied. Luckily just as I am crashing help has arrived. So there shouldn't be any support delays around here.