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new pc studio 2.1 upgrade

andy-roid

Android Enthusiast
Feb 25, 2010
659
52
wombwell uk
new pc studio 1.3/1.4/1.5
install the programe first then connect the phone by usb let the drivers install

if the phone doesn't show up turn mass storage mode off then turn the phone off and back on again..it should now detect the phone..you can only update the phone with nps officialy

because samsung are still sorting things out when you try to update you will get (the phone is not supported or can not connect to server)
 
had a email from samaung and they said that the 2.1 update is still in testing through nps and if every thing goes right the update will be out in the next 2 week

If they are still testing, how the hell can they release it in Germany and few other European countries ? Surely there would be no separate testing in UK.. This whole Samsung Customer Care is a farce. :rolleyes:
 
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If they are still testing, how the hell can they release it in Germany and few other European countries ? Surely there would be no separate testing in UK.. This whole Samsung Customer Care is a farce. :rolleyes:

Samsung support is handled appropriately through its various location-based services. This is why when you go to samsungmobile.com there are only country-specific sites, and in fact some countries don't even have a samsungmobile site.

Different phones from different regions = slight differences in what they will install onto your phone officially. If their customers call in, they need to be able to handle the problem/concern/support appropriately. The last thing samsung wants is customers calling in for support and they have no idea how to deal with it.
 
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