i installed a root cleaner i cant remember exactly what one , but anyhow when i bought the Kyocera Rise i also purchased the geeksquad protection plan at the time it was 14.99 for 2 years protection, this was back in July & had them email me the recipte cause best buy has that option , anyways the root cleaner i installed messed something up in the phone who knows what but it required a restart after cleaning , then boot loop of death , first time i called up virgin mobile they had no problem sending me a replacement phone because of the fact that it was less then a year that i had bought it , but they sent me some refurbished rise and it had problems from the get go & when the update automatically was pushed on it , it wouldnt even start up so who knows what the original issue of the phone was i didnt even get a chance too root it, got phone activate it, it downloaded ova firmware then bootlooped, so instead of waiting 3 days for them to send me another one i went too geeksquad at bestbuy printed out my recipte i had bought the protection plan since the printed reciptes most stores offer you fade over time and then ur screwed i had them email it too me , long story short i was completly hounest with geeksquad said i rooted my phone and wanted too uninstall bloatware VM installs on there used a root cleaner then it bootlooped and he said no problem no fuss went grabbed a new one off the shelf & handed me the new phone like that simple, Only thing is that i didnt tell him that First time i contacted virgin mobile and they replaced the phone with a refurb one , Now i share this info cause i wanted too show that rooted phones is legal and cant effect warrenty anymore but we shouldnt abuse this or warrentys Virgin mobile will replace any phone u mess up for up to 1 year they told me, this is before u have too have insurance of another means either them at 5.00 exta a month or whoever, Geeksquad will extend that warrenty for whatever many years ya wanna buy extra protection for it,but if we abuse this the cost of the extra insurance from them might go up now like i said back in july when i first got my Rise it was 14.99 for 2 years protection so thats 1 year more then Virgin has so i had 2 options that worked Virgin mobile for 1 year & geeksquad to go through but Virgin mobile will send you a refurb not new,
This is USA only sorry Canada
With geeksquad it was no fuss no argueing or anything or explainging that rooting is legal & that it cant effect warrenty or services , dunno about other places now