I have a bit of a problem. My phone caught a virus from an app I downloaded last week (Final Fantasy Logo Quiz) and I have no idea what to do now. The phone continues to open the voice commands window and to freeze. It is really frustrating. I already tried ALL the anti-virus apps in the market. The noticed the malicious app and they unistalled it but nothing: the problem is still there.
I noticed now I have a 'new' app on my phone, which I did not install. It's called 'premier score'. I am pretty sure this is the trojan horse here. The problem is I cannot unistall it. I may try to root the phone but I am quite worried about the procedure (especially with a virus already on the phone). I tried to hard reset it twice, but nothing: that app is still there and the problems too. I also downloaded specific apps to remove software (like Easy Unistall) but nothing.
I am desperate. Which is you advice? Tia!
I noticed now I have a 'new' app on my phone, which I did not install. It's called 'premier score'. I am pretty sure this is the trojan horse here. The problem is I cannot unistall it. I may try to root the phone but I am quite worried about the procedure (especially with a virus already on the phone). I tried to hard reset it twice, but nothing: that app is still there and the problems too. I also downloaded specific apps to remove software (like Easy Unistall) but nothing.
I am desperate. Which is you advice? Tia!