Official GSM Hero 2.1 Thread

[Myth]

Sorry for adding more confusion to the pot about all these release dates but just mailed HTC this morning and got this reply.

Thank you for your enquiry about 2.1 update


Some of the phones in our Android line up including your Hero are due to receive an upgrade, and it is scheduled to be released starting at the end of April. Your phone should be upgraded Over-The-Air. You can expect a pop-up message on your phone when connected to the internet once it is ready. When the upgrade is ready, we will notify you via our website and on various social media networks including Twitter and Face book


If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.


Best Regards



HTC customer support team
HTC Corp. Global Service Division

 

[lekky]

 

[Jaffa]

Hehe.. Reading that though OTA is starting end of April, the ROM may be released for download before?

 

[Myth]

heres hoping but i noticed over at XDA they've been having trouble with 2.1 and O2 network which isnt good as im on it lol. Still issues with 2g/3g capabilities but looks close.

 

[mez]

Getting tired of waiting but its free and i want it to work so ill wait till its ready. Hopefully soon.

I heard this is the lastupdate for the hero, hero spontaneous be getting froyo ? Anyone else ...

 

[Jaffa]

I doubt very much we will get froyo. Infact I would bet a. Months. waged on it

 

[MrDan]

heres hoping but i noticed over at XDA they've been having trouble with 2.1 and O2 network which isnt good as im on it lol. Still issues with 2g/3g capabilities but looks close.

Hmmm... I'm on O2 as well. Could you post a link to that information? Thanks.

 

[Myth]

Clarification on Android 2.1 on Htc devices with O2 Network - xda-developers

Im trying it right now and he's right. My service is really poor now and its dropping signal compared to before i had 3 bars average. Hope it gets fixed as i dont wanna change provider.

 

[MrDan]

Clarification on Android 2.1 on Htc devices with O2 Network - xda-developers

Im trying it right now and he's right. My service is really poor now and its dropping signal compared to before i had 3 bars average. Hope it gets fixed as i dont wanna change provider.

Damn. That's not a good sign is it.

 

[JayCee]

Damn. That's not a good sign is it.

Based on one users post...get a grip!

 

[Nodders]

To be fair, 1 users post plus someone else with similar findings.

 

[robogo]

I've seen some documents stating the release date of April 26.

Let's get into this, guys - what do you expect from the update?


I'd like to see my Hero run a bit faster

 

[binarybasher]

Hey, I also mailed HTC asking about release dates for Android 2.1...

My mail:

Hi, I've read a lot of unofficial press over the last three months regarding when the HTC Hero (sim free) would receive an Android update to version 2.1. At first it was reported for the start of March, then the middle, then the end of March... as soon as the start of March arrived the news spread that it would be early April, then 16th of April and now the end of April. I'm sure it's frustrating for customers and HTC that unofficial dates are released, it really annoys those people waiting for the update to find the only dates being mentioned are unofficial dates... it doesn't install hope in HTC Android customers. It would be great if HTC could release an official announcement, releases dates for OTA updates and dates for when you can go and download the update yourself from the HTC website. Communication (official) would go a long way for HTC customers. I appreciate it's not easy to supply dates all of the time, but communication to that affect would be good. Thank you, looking forward to the update (Android v2.1).

HTC (Jozefine M) responded with:

Thank you for your email.

We have no information at the moment confirming a specific release date of an upgrade to 2.1.
Please become a member of the e-club on our website, then you will receive a confirmation via email when the upgrade is available.

Once more detailed information is available on the expected release
dates and which of the HTC branded Hero devices will be updated then a more formal announcement
will be made.

My biggest issue here is the lack of communication...

 

[rdann]

Maybe a repeated question sorry guys but cannot see after a search:
I have an unlocked hero (i'm in China) I wouldn't be worried about the upgrade to 2.1 as all is good except - just bought BT headphones and they pair but don't connect, works fine with my BT laptop so phones work. Will 2.1 solve my problem and how can I get upgraded safely

 

[TheBrit]

Will 2.1 solve my problem and how can I get upgraded safely

I would expect so because the bluetooth support in Android 1.5 is quite limited. Android 2.1 will add support for more features.

 

[golder]

April 16th.

 

[The Stodfather]

April 16th.

Is this 100% Confirmed by HTC? probably means a few days after for Orange.

 

[mrdagz]

Is this 100% Confirmed by HTC? probably means a few days after for Orange.

this is the date that i was give, so i am expecting it then.
but that will be for phone not locked to a network.
Mine is not so i hope to get it on friday

 

[mattdanielc]

How can I find out what android version I am running now? I have a Hero. Am I right in saying that a 2.1 update is a 'ROM'?

One last question if I may... I am with Orange in the UK. Will the update appear on HTC's support site when it's ready - or on orange's?

Thanks if you can help

 

[alinver]

How can I find out what android version I am running now? I have a Hero. Am I right in saying that a 2.1 update is a 'ROM'?

One last question if I may... I am with Orange in the UK. Will the update appear on HTC's support site when it's ready - or on orange's?

Thanks if you can help

Settings>About Phone> Frimware Version.

I got my update (1.5)from the HTC site and I'm on Orange, it'll show up on that site I'd imagine. I wouldn't expect to see it the same day as the generic HTC Rom. Perhaps the day after or a little longer.

Al

 

[troutfish]

this is the date that i was give, so i am expecting it then.
but that will be for phone not locked to a network.
Mine is not so i hope to get it on friday

You might be dissappointed. According to HTC support at the weekend:

"All updates for htc hero are scheduled for the 30/04/2010 only the updated for hero from 3 network will be at 06/05/2010"

 

[Jaffa]

You might be dissappointed. According to HTC support at the weekend:

"All updates for htc hero are scheduled for the 30/04/2010 only the updated for hero from 3 network will be at 06/05/2010"

Was that not in referance to OTA updates?

 

[mark1252003]

Hmmmmmmmmmmm sounds to me like theres "Too many chiefs and not enough Indians" I ran HTC (UK) earlier today (15th April) and they said theres no official date yet to the release of 2.1 and as soon as it is available it will be on their website. So christ knows how folks are getting emails from HTC? Or is it just the customer adviser I rang knows bugger all lol?!!

 

[JimR123]

...I ran HTC (UK) earlier today

Oh really? And when are you going to get this 2.1 thing released then!?!?

 

[Nodders]

Hmmmmmmmmmmm sounds to me like theres "Too many chiefs and not enough Indians" I ran HTC (UK) earlier today (15th April) and they said theres no official date yet to the release of 2.1 and as soon as it is available it will be on their website. So christ knows how folks are getting emails from HTC? Or is it just the customer adviser I rang knows bugger all lol?!!

Spot on. Given the different dates (some of which have passed) allegedly from HTC emails/phone calls I think that most people quoting dates from HTC are either having a bit of a "giggle", or speaking to someone just blagging it on the other end.