• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Won't connect to pc (HTC Sync) on Vista

Right,

This is winding me up. When i first got the phone I could only get it to work with the HTC Sync that was on the memory stick a i mounted the sd card.

Today due to problems I have rested the phone to factory default AND installed a clean version of window vista home premium 32bit edition. I connected the htc to windows and nothing happened!! No notifications or anything, so i downloaded the latest HTC Sync and installed it, connected the phone and nothing happened. I want to get photos off the phone but can't at the moment.

Any suggestions please.
 
i had problems with htc sync - my computer wouldnt recognise the fact it was connected.

what i did:
1. uninstall htc sync AND driver.
2. re-install the latest version on htc website.
3. connect usb cable (at this point it should connect if its working), if not...
4. switch phone off and then on again (without removing usb cable)
5. give it a minute or two and the sync notification icon should appear.
6. off you go and install update!

i dont really need htc sync and wasn't bothered that it didnt work but you do need it for update.
 
Upvote 0
Arghhh its doing my nut in, why doesn't it just work!!!

Because it's Windows, and that's what it does best. :mad:

Try this:
Connect the handset to the PC
Go into System/Device Manager and uninstall any devices showing the yellow "unknown" exclamation mark
Disconnect the handset
Reboot the PC
Insert the USB cable into a different USB socket
Reconnect the handset

Hopefully this will force the drivers to be correctly identified and installed. If so you should see Android USB Devices near the top of the Device Manager listing, with your handset attached to this. The latter should be using two driver files, %WINDIR%/SYSTEM32/DRIVERS/ANDROIDUSB.sys and %WINDIR%/SYSTEM32/WdfCoInstaller01007.dll.

HTH
 
Upvote 0
It just came up as unknown device. A strange think i tried. I turned on the phone holding the back button and power button and it installed the driver My HTC but and it showed FASTBOOT USB. As soon as i reset the phone and it loaded up it said device not recognised!!! Then its back to unknown device!! Proper winding me up now lol.

I then looked at the cable and it was one simila to the one I got with my phone, you know the standard usb cable!! Well I took that off and used the one that came with the phone which has one flat edge, and it worked straight away. Very weird!!! But looks like it was the wrong cable that I was using, the phone was charging and doing everything except the sync bit.
 
Upvote 0
Thread hijack...apologies, but at least it seems like the other issue is "resolved."

Can any of you HTC Sync users confirm whether it provides two-way sync of Outlook contacts, calendar, notes, and tasks?

And does it do it well? I.e., no duplicate entries, handles conflicts when items are edited on the phone or the computer, or both, etc.?
 
Upvote 0
On your handset, you need to click Notifications (click Menu > Notifications or drag the top of the screen downwards) and allow your Hero to link/sync with you computer.

The computer won't find it automatically. Hope this makes sense.


Chegs.

OMG THANK YOU THANK YOU THANK YOU :) Brand new Hero user using it to connect to PC for the first time.
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones