Thank you for contacting HTC Technical Support Center!
We understand it is important to have a phone that meets your needs; we will do our best to provide a solution.
In regards on your question about the update ICS for the HTC Incredible 2, please read the information below:
HTC no longer announces dates for release of software due to the nature of the software development process. At any point in the software development cycle a situation may be encountered that requires anything from some minor additional rework, to complete rewrites of the software base. Only after the final acceptance testing has been successfully completed will HTC release software. The normal time period between the final acceptance testing and release of software is about a week and often shorter than that.
I completely understand this update is really important for you [insert name], and we thank you so much for your support and patience with this matter, we really appreciate customers like you.
Please stay tuned for further updates, at this website below:
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