I recently purchased the One from AT&T and love the phone except for one annoyance. If I'm streaming audio from a service like Spotify, TuneIn, or I Heart Radio the audio cuts out about 2 seconds after the screen goes dark.
Initially, I thought the problem was a power or security setting so I turned them all off and it continued to happen. This was also persistent whether I was on AT&T's LTE network or on wi-fi. I even factory reset just in case there was something I was missing...and it continued to occur.
Finally I decided to turn off Beats audio, lo and behold, that resolved the problem. For some reason Beats is interrupting all streaming audio when the screen goes dark. As soon as I touch the screen or press the power button the audio comes right back on without issue.
I'm hoping someone else has experienced the same problem and might have a long term solution rather than just leaving Beats off all the time.
Thanks.
Initially, I thought the problem was a power or security setting so I turned them all off and it continued to happen. This was also persistent whether I was on AT&T's LTE network or on wi-fi. I even factory reset just in case there was something I was missing...and it continued to occur.
Finally I decided to turn off Beats audio, lo and behold, that resolved the problem. For some reason Beats is interrupting all streaming audio when the screen goes dark. As soon as I touch the screen or press the power button the audio comes right back on without issue.
I'm hoping someone else has experienced the same problem and might have a long term solution rather than just leaving Beats off all the time.
Thanks.