app problem! my apologies if posted in wrong place!!

[galaxys4girly]

After updating my applications last, Facebook being one of them and the one that I'm having issues with. After the app icon there is now a circle with a number 3 in it that will not go!! Its orange/red colour and it over laps the top right slightly. I've tried removing completely and installing again with no help. Also may I add it's not because I've unanswered notifications because I haven't! Is it an android bug? Or Facebook bug with the last update? Any help gratefully appreciated.

 

[galaxys4girly]

Also my username is a massive giveaway to the phone I've got in case that helps lol

 

[dontpanicbobby]

It kind of sounds like facebook's chatheads notification I've read about except I read there would be a mini profile picture in the circle. Like the author of that article I'm not a facebook user myself so I don't know how to turn it off or if that's really even what it is.

 

[galaxys4girly]

Ok thanks it's pretty annoying cos it won't go no matter what I do :/ meh!

 

[gtbarry]

You can rid yourself of all facebook notifications via:

Settings > Applications > facebook and then uncheck the notifications box at the top.

Mind you, that turns off ALL facebook notifications

 

[galaxys4girly]

You can rid yourself of all facebook notifications via:

Settings > Applications > facebook and then uncheck the notifications box at the top.

Mind you, that turns off ALL facebook notifications

Yeah I already do this, always have since it'd be going off none stop!! This is an entirely new problem that's arisen that I've not encountered before

 

[chanchan05]

The chat heads come from Messenger, not Facebook app. And just drag it to the bottom of the screen to the X that appears when you drag it. It just pops up when you have a message.

 

[galaxys4girly]

hmm no answers, I guess I'll leave it until there is another facebook update to see if that gets rid :/

 

[El Presidente]

Didn't chanchans suggestion work?

 

[galaxys4girly]

Didn't chanchans suggestion work?

no sadly it did not. i'm not all that great with technology and I've tried dragging it but that just tried to move the app :/

this little thing with the number 3 is actually even before I've logged in to facebook. I will get a picture and post it if I can

 

[galaxys4girly]

right heres the pic I got, it is the same number in a circle when you get a text message which vanishes when you read it, that's why I thought maybe its the notifications, but they are all switched off and I have no notifications.

it does this after being completely removed from google play, and being installed from scratch

I've drawn around the problem area

 

[chanchan05]

Oh, a bubble notification. You don't seem to be using a third party launcher, so I don't think its that. You don't have any unread messages or unanswered friend requests?

 

[galaxys4girly]

Oh, a bubble notification. You don't seem to be using a third party launcher, so I don't think its that. You don't have any unread messages or unanswered friend requests?

No I don't, I've been on and off the app numerous times. And as said above it does this after I've cleared everything in the app settings, and in Google play so it wouldn't know if I had notifications as I've not logged in. It's so confusing!!

 

[galaxys4girly]

Unless clearing all these settings doesn't tell your phone it's never had the app on it? Can you do this? Are there hidden settings elsewhere that I'm missing ??

 

[chanchan05]

I'm not sure. It's kind of odd. But does it still have this even if you are logged in?

 

[galaxys4girly]

I'm not sure. It's kind of odd. But does it still have this even if you are logged in?

Your telling me!! Yeah it has it when logged in also