hello, lets go ahead and get this out of the way.. Ive been a long time faithful to apple for several years now and have finally decided to make the switch. I found a supposable "new" Samsung S4 on ebay.. so what the heck? why not! So i bought it. It arrived yesterday...
I got the phone out and yes, it looked like a brand new phone. no scratches etc. I turned it on and it skipped the setup part. I remembered on the auction the seller stated he had turned the phone on 1 time and that was it. No big deal, right?
I attempted to transfer my verizon service over to the phone and was having some problems in doing so..I tried online first... kept popping up and error..
I then called technical support and talked with a lady there and found out that my SIM card in the phone was tied to another number. ok now im told i just need a new SIM card to attach to my number.... so the wild goose chase continues.......
i go to verizon and they take care of putting the new card in the phone and seem to be having problems with it.. they told me that now the new SIM card wont work!?? so we tried factory resets, turning off, turning on, making sure the new SIM card was in correctly; and every time we turned the phone on it said "No SIM card recognized", or "make sure its inserted correctly" or something like that. Verizon stated there was a possibility that it couldve been rooted and therefore wouldnt accept any other SIM.
So now i have an S4 that works perfectly except that it will not connect to my phone number nor be activated in service.
Does anyone know of anything else i can do?!
I got the phone out and yes, it looked like a brand new phone. no scratches etc. I turned it on and it skipped the setup part. I remembered on the auction the seller stated he had turned the phone on 1 time and that was it. No big deal, right?
I attempted to transfer my verizon service over to the phone and was having some problems in doing so..I tried online first... kept popping up and error..
I then called technical support and talked with a lady there and found out that my SIM card in the phone was tied to another number. ok now im told i just need a new SIM card to attach to my number.... so the wild goose chase continues.......
i go to verizon and they take care of putting the new card in the phone and seem to be having problems with it.. they told me that now the new SIM card wont work!?? so we tried factory resets, turning off, turning on, making sure the new SIM card was in correctly; and every time we turned the phone on it said "No SIM card recognized", or "make sure its inserted correctly" or something like that. Verizon stated there was a possibility that it couldve been rooted and therefore wouldnt accept any other SIM.
So now i have an S4 that works perfectly except that it will not connect to my phone number nor be activated in service.
Does anyone know of anything else i can do?!