before more than a week i tried to update my note 3 via OTA update
after the process the device stucked on bootloop
i gave it to samsung to fix it because it's part of the warranty
after a few days they called me and told me that the device is rooted.
i know what it is root and i am sure i didn't rooted my note.
they don't listen to me and i am already desperate.
someone told me that maybe the knox thought the failed update as a root attempt
i will be happy to hear an advice or answer to my problem
***********
I fotgot to write
I bought it from samsung
***********
after the process the device stucked on bootloop
i gave it to samsung to fix it because it's part of the warranty
after a few days they called me and told me that the device is rooted.
i know what it is root and i am sure i didn't rooted my note.
they don't listen to me and i am already desperate.
someone told me that maybe the knox thought the failed update as a root attempt
i will be happy to hear an advice or answer to my problem
***********
I fotgot to write
I bought it from samsung
***********