//posted on HoFo, perhaps someone can help me here:
.
I have a clean IMEI tmobile note 3, unlocked
(currently using straight talk tmobile, and tested with Tmobile PayGo sim, and ATT sim cards, all working OK)
Today, I went to the MetroPCS store to port my number over from Straight talk, and the error pops up
"Serial Number 3589XXXXXXXX(my note 3) does not exist in inventory"
The MetroPCS clerk called in the 800 number and they too cannot get past the error screen for activation.
How do I get my Note 3 on Metro?
This Note 3 has been bought in full, direct at the tmobile store, bought it outright.
* I didnt have time, so I ended up paying $10 for the metro sim card and took it home, hopefully calling in customer care myself to activate.. but all CSR cannot get past the "serial number does not exist in inventory" screen.
Please help?
.
I have a clean IMEI tmobile note 3, unlocked
(currently using straight talk tmobile, and tested with Tmobile PayGo sim, and ATT sim cards, all working OK)
Today, I went to the MetroPCS store to port my number over from Straight talk, and the error pops up
"Serial Number 3589XXXXXXXX(my note 3) does not exist in inventory"
The MetroPCS clerk called in the 800 number and they too cannot get past the error screen for activation.
How do I get my Note 3 on Metro?
This Note 3 has been bought in full, direct at the tmobile store, bought it outright.
* I didnt have time, so I ended up paying $10 for the metro sim card and took it home, hopefully calling in customer care myself to activate.. but all CSR cannot get past the "serial number does not exist in inventory" screen.
Please help?