Help Can't attach more than 5MB to email

[sarahsunshine]

Hi!

I just got a Nexus 4, hooked up an IMAP email account, and can't attach more than 5MB or photos (haven't tried anything else). How do I increase the allowable attachment size?

I can add to the issue. I don't receive any attachments either.

Since I downloaded Aquamail, I receive attachments.

 

[Rukbat]

Who are you using as your SMTP provider? (IMAP is incoming email, outgoing email is SMTP.) Most of the cheap providers now allow 25MB max. A 5MB limit is from the 90s.

The only thing you can do to increase the limit is to use a provider that allows a larger limit.

 

[sarahsunshine]

From a computer or my old phone I could attach up to 50mb (maybe more but I never tried). The phone seems to have a setting of 5mb...

 

[codesplice]

From a computer or my old phone I could attach up to 50mb (maybe more but I never tried). The phone seems to have a setting of 5mb...

If you know that the provider supports attachments larger than 5MB, you could try using an alternate email client. I'm a big fan of AquaMail.

 

[sarahsunshine]

OK... I downloaded aquamail and now if I attach photos it can't find them... I'll have to contact the I guess.

 

[sarahsunshine]

OK, so I looked it up and, yes, my quota for email size 50mb.

The email program that came with my phone will only allow 5mb.

I tried to download Aquamail and I think something is messed up with the outgoing servers because it can't send any messages and they are all stacked in my "outgoing mail" box.

Any ideas?

 

[codesplice]

OK, so I looked it up and, yes, my quota for email size 50mb.

The email program that came with my phone will only allow 5mb.

I tried to download Aquamail and I think something is messed up with the outgoing servers because it can't send any messages and they are all stacked in my "outgoing mail" box.

Any ideas?

Sounds like you need to double-check that your SMTP settings are configured correctly in Aquamail.

 

[sarahsunshine]

That's what I thought too... tried to reinstall the account in Aquamail (can't figure out how to change outgoing server). No change. Can't mail out.

 

[codesplice]

That's what I thought too... tried to reinstall the account in Aquamail (can't figure out how to change outgoing server). No change. Can't mail out.

"Long click on the account name - account setup. Choose manually." to edit the server settings (I'm going off of something I found on AM's forum, as I don't currently have it installed. Hope this helps!)

 

[sarahsunshine]

"Long click on the account name - account setup. Choose manually." to edit the server settings (I'm going off of something I found on AM's forum, as I don't currently have it installed. Hope this helps!)

Thank you codesplice!

OK, so I can now send email, just not attachments...it says it can't find the images or the pdf file...

 

[codesplice]

Thank you codesplice!

OK, so I can now send email, just not attachments...it says it can't find the images or the pdf file...

It sounds like you may need a third-party file manager installed to be able to attach anything other than images. OI File Manager is about as basic, lightweight, and simple as they come - but you could also try something like the popular ES File Manager.

 

[sarahsunshine]

THANK YOU!!!!

It's working!!!! I downloaded a file manager and when I load the photos (attachments of any sort) through the file manager to the email, it seems to be loading... AND NOW IT SENT!!! a 13MB email!!!! YIPPEE!!!!!

Unfortunately it is using the outgoing server from Bell, and not my outgoing server from my email account, so I can't send enail on wifi.. but I wil have to contact my email provider for that.

Now I'm going to have to worry about my data limit for this month since I've had to download and upload so many different things to find something that works!!! LOL!

It sounds like you may need a third-party file manager installed to be able to attach anything other than images. OI File Manager is about as basic, lightweight, and simple as they come - but you could also try something like the popular ES File Manager.