Hi,
I recently tried installing the new 4.3 update onto my Samsung Galaxy S3 I747. Also, I never rooted my phone and my carrier is Telus if that matters.
When my phone finished updating, it lead to the lock screen. Just as I was about to enter my pin and unlock it, the phone restarts and gets stuck on the Samsung splash screen. I have tried entering into recovery mode and then wiping the cache and restarting it, but no luck.
I do not wish to restore my phone back to factory settings because I do not want to lose my music and apps. Is there a solution that can fix it without wiping the memory?
Thanks.
edit: i left it charging for a few minutes while it was stuck on the samsung splash screen, and then it went to the lockscreen and restarted it self
... i have to wait five minutes before i can save my edit
editedit: it just went to lockscreen for a second again
editeditedit: its going back to lockscreen quite often and restarting it self
I recently tried installing the new 4.3 update onto my Samsung Galaxy S3 I747. Also, I never rooted my phone and my carrier is Telus if that matters.
When my phone finished updating, it lead to the lock screen. Just as I was about to enter my pin and unlock it, the phone restarts and gets stuck on the Samsung splash screen. I have tried entering into recovery mode and then wiping the cache and restarting it, but no luck.
I do not wish to restore my phone back to factory settings because I do not want to lose my music and apps. Is there a solution that can fix it without wiping the memory?
Thanks.
edit: i left it charging for a few minutes while it was stuck on the samsung splash screen, and then it went to the lockscreen and restarted it self
... i have to wait five minutes before i can save my edit
editedit: it just went to lockscreen for a second again
editeditedit: its going back to lockscreen quite often and restarting it self