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Best buy exchange policy?

Yes, it doesn't matter if they are different items or whatnot. They ask for your identification, and track your exchanges/returns that way, even if you used only cash.

After the third time, you're on ice for 90 days.

Target, I've found, is a bit more lenient. They give you 30 days to return in the first place.
 
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You have 15 days to exchange the phone from the day the new contract is signed (upgrade/new line of service).

The day the contract is signed is Day One, even if you are the last customer in the store at the end of the night.

Your 15 days does not start over if you do an exchange.

You have just 14 days to reverse the upgrade/cancel the new line of service; again, the day you sign the contract is Day One.

If you reverse the upgrade/cancel the new line of service, it will be a minimum of 24 hours before you can try again with the same carrier.

Disclaimer: I work at Best Buy.

jmar
 
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